Tomasz Smardzewski's Linkedin Analytics

Customer Experience and Digital Transformation executive. I am passionate about growth, innovation and enhancing customer experience through digital technologies. I specialise in data driven personalization, omnichannel engagement and loyalty programs powered by best in class artificial inteligence. I help businesses in retail, ecommerce, financial services and telcos in their digital transformation challenges. I chase innovation and collaborate with enterprise-ready SaaS platforms offering edge cases in digital customer experiences. I help connect their founders with customers and partners in Spain, Latin America and Central and Eastern Europe. I work with selected customers as mentor and trainer on their digital and customer centricity programs. Speaker and associate professor at ESIC Business & Marketing School and The Valley Business School. Director of Senior Management Program in Digital Sales at ICEMD. Feel free to contact me, I enjoy networking and sharing best practices. #cx #digitalcx #ai #data #innovation #growth #personalization #cdp #loyalty #omnichannel #saas #scaleup