Tommaso Manna's Linkedin Analytics

As an experienced IT Support Engineer with over 5 years in the technology sector, I specialize in delivering high-quality technical support and solutions to enhance organizational efficiency. I have a proven track record of managing complex IT environments, providing support for both Windows and Apple systems, and troubleshooting hardware and software issues. My key strengths include: - Configuring and maintaining network equipment, including routers and switches, ensuring optimal connectivity. - Implementing security measures and compliance protocols, such as GDPR, to protect sensitive data. - Assisting in the development of security awareness training, empowering users to recognize and respond to cybersecurity threats. - Utilizing tools like Trend Micro EDR to detect and mitigate potential security incidents. I am passionate about leveraging my IT expertise to transition into a Cybersecurity Analyst role, where I can focus on safeguarding information systems and contributing to proactive security strategies. My goal is to continue expanding my knowledge in cybersecurity, with a commitment to ongoing professional development. I thrive in collaborative environments and believe that strong communication and teamwork are essential to success in any IT initiative. I look forward to connecting with fellow professionals in the tech community!