TrendMiner

I'm thrilled to step into the exciting role of Team Lead for the Customer Success team for the EMEA region. As I guide and empower my team of customer success managers, we'll focus on delivering an exceptional customer experience that drives data-driven success for our TrendMiner customers. I'm committed to helping our customers achieve their goals through value-driven conversations and actionable success plans.

Customer Success Teamlead EMEA

Driving the adoption of self-service analytics software in the process industry by achieving pre-defined customer goals using a high tough customer success approach.

Customer success manager

Topco Gcv

Change Management Consultant (self-employed)

Qrios VZW

Teach IT courses (data management, spreadsheets, project management, basic pc) to adults, second chance students and immigrants.

IT teacher

UHasselt

Second phase of G Suite change management project. 
In depth approach based on several teams with a focus on communication, collaboration and cloud based file management.

Change management consultant

Hasselt University

Drive the adoption of G Suite for Education for all staff at Hasselt University.
Milestones: 
- Set up a team of Ambassadors and a Google Core team
- Create a training methodology and package
- Build G Suite workflows for new and existing employees

Meegewerkt aan verscheidene projecten binnen de Universiteit Hasselt, waaronder:
Optimaliseren workflows cursusdienst en printpartner van de Universiteit;
Analyseren, onderbouwen en schrijven van Europese aanbesteding voor een nieuwe printpartner, uitbater van de campus shops en leverancier van mutlficuntionele printers;
Begeleiden van informatica dienst bij het analyseren en implementeren van interne strategieën om de samenwerking te verbeteren;
Begeleiden van medewerkers om Google Team Drives te implementeren binnen de organisatie.

IT/Business consultant

Fourcast

Managing partner | Sales Engineer

louis delhaize

Transforming Louis Delhaize to the new way of working with Google Apps for Work

Google for work - Technical consultant

Fremach

Transitioning Fremach to the new way of working with Google Apps for Work

Google for Work - Change management lead

Groep AVEVE

During this project we transitioned the franchise stores of the Belgian market leader in agricultural goods, AVEVE, to Google Apps for Work to replace their current communication platform.

Google for Work - technical lead

Customer Success Manager at TrendMiner with management experience of over 45 projects in different industries and businesses. Strong focus on change management and coaching programs to drive successful adoption.

Taplio

Tommy Peters's Linkedin Analytics

Tommy Peters

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Taplio

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Tommy Peters

Want to drive more opportunities from LinkedIn?

Tommy Peters's Linkedin Analytics