Tonille Miller

Infoblox      

Transformation Leader

EXT - Experience and Transformation

Founder

Outreach

Transformation Practice Leader

STARTEK

Global Vice President - Culture, Employee Experience & Leadership Development

Senior Manager - Transformational Change

Manager - Transformational Change

Senior Consultant - Transformational Change and Communications

KPMG US

Senior Strategy Consultant

Enlighten

Executive Coach

Willis Towers Watson

Consultant - Employee Engagement

StayWell

Researcher and Consultant - Employee Wellbeing & Productivity

University of Minnesota

Psychology department and Communications Studies department

Study Lead and Researcher

Transformation and Experience Leader | Culture, High Performance, Leadership, AI, and Future of Work Advisor | Author

As a transformation leader, management consultant, and I/O psychologist, I operate at the nexus of business strategy, technology, and human dynamics. I guide Fortune 500s, global enterprises, and start-ups through complex transformations—building high-performance cultures and future-ready organizations that thrive in disruption. 

My work is about translating vision into action: aligning people, culture, and systems so strategy doesn’t just sit on paper but lives in the business. 

I specialize in AI strategy & implementation, change management, talent optimization, organizational effectiveness, high-performance cultures, and strategic communications.  

My new book, The Flourishing Effect: Unlocking Employee Thriving and High Performance as Your Competitive Edge, provides a playbook for leaders and change-makers to create the conditions for engagement and high performance. 

I've been featured in media outlets such as The Huffington Post, Nasdaq, TechFunnel, Entrepreneur Magazine, Thrive Global, Employee Experience Magazine, The Flex Index, Executives Diary Magazine, and the American Journal of Health Promotion.

Most strategies die in the middle.

Not at the top. Not at the frontline. Right there in the messy, overloaded middle layer.

Middle managers are the unsung translators of strategy into action—but too often, they’re treated like traffic cops instead of culture shapers. That’s why 
90% of organizations fail to execute their strategies successfully.

In this article, I share my take on why strategy fails in the middle and what leaders can do to rehumanize this critical layer so strategy actually lands, lives, and leaves impact.

If you’ve ever wondered why brilliant initiatives fizzle after the all-hands, this 
one’s for you. 

👉 Read the full article here.


#Leadership #StrategyExecution #Transformation #OrganizationalEffectiveness #CXOInsights

Transformation Leader | Helping Companies Navigate Change, Future-Proof Their Business, and Align Strategy, People, and Technology to Accelerate Performance | Ex-PwC, KPMG & WTW

Most strategies die in the middle. Not at the top. Not at the frontline. Right there, in the messy, overloaded middle layer. You can’t transform an or

Open article: Why Strategy Fails in the Middle: The Missing Bridge Between Vision and Execution by Tonille Miller • 3 min read

Why Strategy Fails in the Middle: The Missing Bridge Between Vision and Execution

We’ve officially entered the permanent beta era of leadership. 🔥

Where the edge isn’t the danger zone anymore; it’s the forge. 

The game has shifted from controlling the system to expanding your capacity inside it: capacity for uncertainty, empathy, reinvention, speed, and co-elevation. 

If the organization is evolving nonstop, leaders can’t stay anchored to an identity built for a different era.

The truth is simple: strategy can’t outrun the leader’s operating system.

The leaders who thrive now aren’t the ones with the cleanest plans; they’re the ones who can read the system, adapt fast, stay deeply human, and evolve out loud. 

They trade being the expert for being the experimenter. The protector of the old for the architect of the new.

This isn’t a phase. It’s the new operating model.

👉 So here’s the real leadership question of the moment:
 
What part of your leadership identity is growing with the future, and what part is overdue for an upgrade?

Would love to hear what’s shifting for you.


#Leadership #FutureOfWork #Strategy

I've spent my career as a management consultant, I/O psychologist, and executive coach, advising and partnering with leaders to drive the optimal performance of their people and organizations.  

My expertise is in change management, digital transformation, employee engagement & retention, culture, behavior change, strategic communications, business transformation, hybrid work, employee experience, leadership development, DEIB, and organizational effectiveness.

In addition to various podcasts and shows, I've been featured in publications like The Huffington Post, Nasdaq, TechFunnel, Thrive Global, Employee Experience Magazine, and the American Journal of Health Promotion.

My new book provides a playbook for leaders and change makers to create the conditions that engage their people and unlock high performance in this new world.

Leadership used to be about control. Now it’s about capacity; for uncertainty, for empathy, for reinvention. Welcome to the “permanent beta” era of bu

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