Queensland Corrective Services

Manager Product Management

Foster Moore - The registry people ®

Foster Moore provides registry software services used for government to citizen services worldwide. These include Companies, Beneficial Ownership, Secured Transactions and Occupational Licensing products that utilise the Verne platform and capabilities. The company is owned by Teranet Canada. The role was initially to focus on adding an additional product for land and later to manage various squad deliveries. 

Business analysis of upcoming features, facilitating requirement gathering and refinement.
Designing features with UX team for implementation  
Product ownership (Scrum / Kanban)

Senior Product Owner

Land Information New Zealand

LINZ is the land registrar for New Zealand. As product owner for Database squad the preparing migration of legacy platform through DB migration and rewriting stored procedures supporting the migration from a desktop app to the web. Additionally managing the Business Rules Squad, Taking legislation and coning business rules in a graph DB format  

SAFe program, Planning for Quarterly PI planning.
Scrum and Scrum-ban methodology for a squad consisting of SMEs, testers, developers, business analysts and scrum master.
Develop Lean business cases 
Introducing metrics to track completion of code conversion and test coverage for manual testing.

Product Owner

Spark New Zealand

Product & propositions lead for squad tasked with managing the assure processes for Spark's Broadband Tribe. Evaluating process efficiency relating to fault handling and third party service integration. Including managing the home security customer experience and value added services.

Product and Propositions For Broadband Home Ecosystem Squad

Applying Spark's Customer Experience frameworks in the implementation of eSIM as a technology  impacting multiple customer journeys and implementing across multiple channels to launch. Involved from initial discovery and Ideation of services to the final design and implementation working closely with UX teams and Omni Channel delivery.

E2E Customer Journey Specialist in Mobile New Devices and Technologies Squad

Product development (Product Owner) and management for a range of security offerings including managed Firewall, SOC and SIEM and endpoint.

Security Product Manager

Managing Firewall and Managed security products service lines.

Service Line Manager: Managed Security

Victree (Pty) Ltd

Consulting on Product development and implementation support for a range of solutions including Security, Mobile application solutions, Cloud enablement and Virtualisation.

Product Consultant

Neotel

Managing relaunch of web and mail filtering. Launching managed firewall service.

Product Manager Security & Cloud

Product portfolio manager with focus on product delopment in the Iaas and Saas arena supporting the  data center hosting team. Security product management and product development.

Portfolio Manager Cloud 

Telkom

Managed the product management group including data center services, hosting, security, LAN services and SAAS.

SNR Specialist Marketing (Cybernest)

Manged a series of products that encompase the following areas:
ISP, e-commerce (b2b and b2c), messaging, payment services, datacenter networking and  SaaS.

Product Manager

E-Commerce Specialist

Operational Specialist

Product development, management and service creation lead and product owner. Creating meaningful customer experiences through CX practices. Experienced in both an B2B as well as B2C ecommerce environments and traditional retail. 

Emphatically leading and motivating high performance teams. Crafting a vision and rallying cross functional teams to deliver innovations on behalf of customers. As agile product owner ensuring that product enhancement backlogs and roadmaps are effectively updated based on customer and technical requirements.  

Areas of Expertise:
Problem Solving & GTD
Product Strategy & Road maps
Enterprise product development using agile methodolgies
Business process Mapping 
Change Management & Solution Delivery
Vendor Management
eCommerce
multi-channel checkout experience

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