Towfique Uddin Ahmed's Linkedin Analytics

With over a decade of experience in IT, Internet, and Advertising Services, I have successfully managed a portfolio of 200+ clients and led a team of 57+ professionals, driving client engagement, satisfaction, and measurable results. My expertise spans: - Elevating service revenue by 15% through tailored client strategies and consultative selling. - Improving data quality by 10% with the implementation of advanced QA processes. - Sustaining 80% client satisfaction by delivering proactive solutions and fostering trust. - Building client engagement frameworks that ensure retention and long-term partnerships. - Designing OKRs, KPIs, and SOPs to align operations with business objectives. - Driving cross-functional collaboration to implement innovative strategies that solve client challenges and maximize ROI. Along with a client-centric mindset and a track record of aligning business goals with customer needs, I’m passionate about creating value, driving engagement, and building lasting partnerships. Let’s connect to explore mutual growth opportunities.