RealAdvice

Administrative Officer

Quest Workspaces

Develop and nurture relationships with new and existing client base.
Prepared customized client proposals and lease service agreements.
Followed up with sales leads and confirming weekly in-person meetings with prospective clients.
Organized monthly activities designed to cultivate relationships between clients.
Acted as a liaison between Quest vendors, landlord, and management.
Manages client inquiries/complaints and resolves matter in a timely fashion.
Training new employees and coaching and developing existing employees.
Supporting problem resolution and decision-making along with conducting timely performance evaluations.

Area Operations Director (Tampa, Plantation and Miami FL)     					        Dec 2019-July 2021
Oversees and audits all new service agreements and addendums from 4-6 assigned centers. 
99-100% Accuracy in monthly invoice billings for total company revenues.
98-100% Average collections of monthly rent among 4-6 assigned centers.
Process daily deposits and new accounts in the Workspace Geek system.
Process weekly and monthly invoices for payables and refundable security deposit refunds.
Assist with prospective client sales tours as needed by the General Manager.
Relationship building with current clients and 85-90% renewal rate. 
Manage operations for all virtual services and assigned Centers (TPA/MIA)

General Manager

Homee

Managed maintenance work orders for multiple markets and coordinated with residents and vendor scheduling.
Prepared estimates for Property Managers as requested.
Reviewed completed jobs to ensure maintenance requests were fulfilled to the company standard with a 97% completion rate.
Assisted market managers with turn/renovations and special projects as needed.
Provided current updates on a weekly basis to Property Managers and communicated any pertinent information regarding specific maintenance orders.

Order Management Coordinator

Progressive Corporation

Legal Administrative Assistant

Building relationships by understanding the needs of the customer and offering an insurance policy that fits that need. Inform and educate customers of all insurance products offered.

Sales Associate

Winn-Dixie

Maintains an atmosphere of enthusiastic customer awareness with primary emphasis on courteous and friendly customer service. Recorded the purchases/transactions of customers into various software applications and cash register efficiently and accurately. 
Collected money in the forms of cash, checks, food stamps, or electric funds from customers and tender accurate change in accordance with company policies and procedures.

Customer Service Associate

Hunt Real Estate Services, Inc.

Assisted in the support of operations in the organization by performing clerical/secretarial duties such as answering phones, greeting visitors and clients, maintaining organization of file system, sorting incoming and outgoing mail, office supplies, planned meetings and events.

Administrative Assistant

Sweetbay Supermarket

Supervised the performance of all duties and responsibilities of all department associates as assigned by management. Used good judgment in the delegation, assignment and follow-up required for the efficient performance of the department. Monitors and investigates discrepancies or errors.

Office Coordinator

Sales and Operations manager with over 16 years of customer service experience, 10+ years of bookkeeping, team building/leadership skills and a passion for helping people. Recent graduating class of Spring 2022 on my Bachelors of Science in Business Administration at the University of Florida. GO GATORS! With my extensive background, I am dedicated and a highly detail oriented professional.

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