Gartner

• Advise senior executives (CHROs, CIOs), product vendors, and Fortune 500 clients on learning technology strategy and AI-era skilling transformation, with a strong emphasis on identifying and evaluating best-in-class AI solutions that prioritize ethical considerations and bias mitigation.
• Consult with Talent Management leaders on implementing scalable, data-driven skilling ecosystems that reduce time-to-competency and drive measurable business outcomes.
• Author industry-leading research on generative AI in L&D, AI-enabled skills management, and data strategy. Established new research concepts on RAG (retrieval-augmented generation) for L&D, L&D fusion teams, and agentic AI (including co-pilot). 
• Awarded the HR Practice Analyst of the Year award for creating essential research and delivering compelling interactions in extraordinary ways.

Vice President, Analyst

Sr. Director Analyst, Learning Technology & Strategy

Pluralsight

• Developed and delivered workforce transformation, upskilling, and AI integration strategies for Fortune 50 companies and top resellers, leveraging skills intelligence, learning science, and adult learning theory.
• Served as a trusted advisor and change agent, bringing transformation expertise to build alignment, drive executive stakeholder sponsorship, and enable a cohesive approach to future workforce skilling development.
• Developed a unique change management and communications product, saving an average of 100+ hours per deployment. 
• Delivered measurable outcomes in skilling initiatives, including significant reductions in time-to-competency and increased workforce mobility.

Sr. Learning Solutions and Services Director | Principal Skills Transformation Consultant

Dell EMC

• Led a team of 10 individual contributors who manage talent mobility, internships, recent graduate programs, and top talent programs.
• Led skills-based talent management for 13,000 software engineers that increased internal mobility by 18%, reducing external hiring costs by $1M+ annually. 
• Architected Dell’s first software engineer rotation program to drive diversity and mobility for technical engineering.

Director of Learning and Development

• Champion skills transformation for 33,000+ team members across Product and Operations, managing cross-functional stakeholders and data-driven analytics to drive workforce transformation and talent mobility.
• Led product strategy, design, and development of the Engineering Academy learning portal using persona research, data analysis, and cross-functional partnerships with academies engineering, HR, product, and business stakeholders to integrate skilling into workflows, tools, and platforms.
• Architected a comprehensive learning portfolio with competency assessments, personalized content mapping, and AI-enabled skills functionality to drive skills optimization and proficiency.

Skill Transformation Consultant | Program Manager 

Yum! Brands

• Created technology-driven learning strategy for 20,000 KFC stores across 125 countries in 40 languages, demonstrating cross-functional product strategy and global UX expertise through scalable learning solutions.
• Led the design, prototyping, testing, and implementation of a proprietary content development tool that allowed stores to create on-demand mobile micro-learning content that reduced time-to-market by 90%. 
• Scoped and managed a custom Drupal-based LCMS containing 50,000+ SOPs and training resources, leveraging learning sciences and modern information architecture to optimize user experience and content accessibility.
• Managed multiple innovative learning technology projects that used ML, NLP, and AI for performance support and accessibility.

Global Learning, Organizational Development and Technology Manager

Apple

• Built a new onboarding program for service order management that supported hundreds of employees. Reduced onboarding time 20% by moving foundational content to interactive asynchronous learning experiences.
• Designed and implemented an early in career leadership development program to support new Apple leaders. 
• Designed and developed an SAP CRM learning program that decreased SAP support tickets by almost 60%.

Instructional Designer Program Manager

Target

Managed all elements of training design and delivery for the PDX EPS pharmaceutical dispensing software system rollout (1600+ stores in 47 states).
• Led a team of four developers in the creation of 12 e-learning modules, OTJ workbooks and sandbox training environment materials
• Directed cross-departmental (Regulatory, Law, Operations, etc.) review and approval of training materials
• Completed rollout 1 year ahead of schedule

Learning Consultant - Healthcare

UnitedHealthcare

Learning and development consultant for Group Retiree Services.
• Dissected training landscape and made recommendations to senior leadership on education technology, instructional design and learning strategy
• Infused problem-based and collaborative learning techniques in replace of didactic methods

Instructional Design Consultant

Olympus

Principal trainer/instructional designer for Olympus EndoWorks and EndoCapsule endoscopy dictation software.  
•	Engineered engaging hands-on problem centered classroom courses for internal and external Olympus customers 
•	Collaborated with Olympus Design to create professional supportive motion graphics, videos and photographic assets

Sr. Technical Trainer

Author and project manager of field and support services new product introduction and new repair introduction process. 
•	Lead technical writer and SME for Olympus imaging and dictation software standard operating procedures and work instructions
•	Excellent understanding of ISO 13485:2003 & 21CFR820 federal code of regulations

Sr. Process Engineer

Deliver onsite multilevel training (one-on-one & classroom) to Gastroenterology, Pulmonary, bio-medical and information systems teams on Endocapsule and EndoWorks imaging and dictation EMR software. 
•	Perform gap analysis and customize EndoWorks database and clinical documentation to meet hospital requirements
•	Assist in development and delivery of internal training and continuing education at Olympus America Inc. 
•	Received National Distinctive Customer Service Award for outstanding customer satisfaction

Gannett

I was responsible for the success of a corporate program called “Just Ask,” a customer service/sales initiative that was launched as a BETA program in our first state consolidated call center. Due to my training and coaching, the program was successfully launched nationwide. I was heavily relied upon to assist in building the Just Ask foundation sales training materials. Because of this, I was awarded the Gannett Newspapers Pioneer award. I also designed and constructed Gannett Wisconsin's first online customer service learning management system.

Training Manager

As a VP Analyst at Gartner, I guide Fortune 500 CHROs and CIOs through the most significant workforce transformation in decades: the integration of generative AI and skills intelligence into learning strategies. My research on AI for L&D and agentic AI applications has shaped how enterprise leaders approach learning transformation, impacting millions of learners across global enterprises. I've spoken at Gartner conferences across three continents, translating complex AI concepts into actionable L&D strategies that drive measurable business outcomes.

I'm passionate about democratizing AI-powered learning experiences and building the 'L&D fusion teams' that will define the next decade of workplace development. Whether you're navigating skills transformation, implementing generative AI in learning programs, or designing data-driven L&D strategies, I'm here to help. Let's connect to explore how AI can accelerate your organization's learning objectives.

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