Trans Support

Growth Partner

Mukbang Ta Ja

Digital Marketing Manager

Jaja Salon

Bio Pro: Mold Inspection & Testing

Digital Marketing Virtual Assistant

Virtual Coworker

Reels Video Editor

Ubiquity

*Streamlined team leaders' end of day report and game plan strategy. 
*Spearheaded the account-based engagement activities. 
*Develop, implement, and review operational policies and procedures.
*Assigned to ensure all visual collaterals are aligned to company's branding.

Operations Manager

Maxsun Media

*Research industry-related topics (combining online sources, interviews, and
studies)
*Proofread and edit blog posts before publication
*Conduct simple keyword research and use SEO guidelines
*Passion for winning SEO/Backlink success for our clients
*Skilled using SEO/Backlink tools such as: Majestic, Ahrefs, and Spyfu
*Creates IG content for my client.

SupportZebra

*Helps build account strategy, design, implementation, monitoring and
optimization of customer service operations.
*Process Champion - create FAQs and SOPS
*Advise on defining and refining operational efficiencies.
*Setting up and tracking key performance indicator (KPI)
*Build and maintain strong, long-lasting client relationships
*Clearly communicate the progress of monthly/quarterly initiatives to internal
and external stakeholder
*Assist with challenging client requests or issue escalations as needed

Account Manager

*Help create company job posts and other graphics-related tasks
*Actively aid the engagement team to plan engagement activities
*Organizes the company's Facebook community.
*Tasked to create monthly content to increase community engagement.

Digital Marketing Intern

*Prepare training materials such as outlines, text, and handouts and present
information, using a variety of instructional techniques and formats such as role
playing, simulations, team exercises, group discussions, videos, and lectures as
well as develop alternative training methods if expected improvements are not
seen.
*Conduct Call Calibration/Call listening sessions with the team leaders and
provides feedback to aid process gaps.
*Point of contact to maintain all the process changes and process documents

Senior Team Leader l Process Trainer

*Admin tasks, quality control and reporting
*Monitor team members' participation to ensure the training they are being
provided is being put into use, and also to see if any additional training is
needed
*Develop a strategy the team will use to reach its goal
*Listen to team members' feedback and provide instructions/goals to them.

Team Leader

*Tasked to handle calls, chat and email.
*Provide order status, troubleshoot, submits RMA, warranty, damage claim and
lost package claims.
*Task to save an order to avoid return or cancellation
*Support customers by answering product and membership service questions

Inbound Customer Service Representative

*Assigned to do cold calling and gather apartment information like occupancy,
room information, etc.
*Updates Podio (CRM) and calls other possible leads
*Helped to find best places for a prospective tenant/client.
*Explain details about the rental location to the client, help evaluate the terms of
a lease, and otherwise help people evaluate their choices and make informed decisions.

Apartment Locator

As one of the driving forces behind Trans Support I bring a wealth of experience honed through diverse roles. With a solid background in call center operations spanning seven years, I've mastered the art of operations management, process enhancement, and automation strategies.

Two years back, I ventured into the realm of virtual assistance, leveraging my skills and insights to assist entrepreneurs effectively.

My forte lies in blending a management mindset with the finesse of a virtual assistant. This fusion allows me to provide authentic and valuable support through top-notch virtual assistance services. 

I'm passionate about empowering entrepreneurs by streamlining their operations, enabling them to focus on core business strategies while I handle the operational intricacies.

Let's connect and explore how I can contribute to your entrepreneurial journey. Book a call with us: 
https://calendly.com/transsupportprofile/30min

Another client review for our virtual assistant services! 

Thanks for this testimonial, Yesenia! 

Trey Tamayo

Virtual Assistant Provider l Helping you partner with the best Philippine-based Virtual Assistant

There's a reason Filipino virtual assistants (VAs) are in such high demand: diskarte (resourcefulness) and malasakit (care) are woven into our DNA.

But what exactly does that mean for your business?

Sure, Filipino VAs possess a diverse skillset. 

But it's the Filipino spirit that truly sets them apart.

Diskarte & Malasakit in Action: 

1. Resourcefulness Under Pressure: Faced with a challenge, Filipino VAs think outside the box, finding ingenious solutions to keep your business running smoothly.

2. Proactive Problem-Solving: They anticipate your needs and go the extra mile to tackle issues before they arise.

3. Genuine Care and Dedication: Filipino VAs are invested in your success. They approach their work with passion and a genuine desire to see you thrive.

Don't settle for a transactional VA relationship. 

Filipino VAs offer a unique blend of skills and cultural values that can elevate your business. 

It's an investment with a return on value that goes far beyond the bottom line, bringing positive energy and a commitment to your company's growth.

#virtualassistant #outsourcing 

Sometimes, even the best hiring process can result in a bad fit.


You hire someone hoping they'll help your business grow.

But it turns out not to be a good fit. 

It's frustrating, a waste of time and money, and can make you want to give up on hiring altogether.

But here's the thing.

Bad hires happen everywhere, even if you hire someone locally. 

And trying to do everything yourself can lead to burnout.

The key is finding the right person. 

Hiring a skilled virtual assistant from the Philippines can be a great way to free up your time and get things done without breaking the bank.

Don't let one bad experience stop you from getting the help you need. 

Let's talk about how to find the perfect virtual assistant for your business. 

#virtualassistant #outsourcing

Feeling like a one-person juggling act?  
 
Elevate your business growth with outsourcing.  
 
This isn't just a startup struggle - seasoned entrepreneurs face the same challenge.   
 
Managing every detail yourself can lead to burnout and hinder your business growth. 
 
The secret weapon that you've been missing is: delegating + outsourcing.  
 
This is an approach that empowers you to achieve your goals  faster and with less stress. 
 
With this: 
▶️ You'll meet all your customer needs while maintaining a healthy work-life balance. 
 
▶️ You can free up your budget to invest in game-changing growth initiatives. 
 
▶️ You can focus all your energy on the activities that truly make your business shine. 
 
Here's how it empowers your business journey: 
 
▶️  Accelerate Your Growth 
▶️  Upskill Without the Hassle 
▶️  Become a Master Delegator 
 
Stop feeling overwhelmed and start delegating.  
 
#virtualassistant #outsourcing

When you plan to visit the Philippines, your virtual assistants will probably say "You have to try balut!"

This might leave you scratching your head. 

What exactly is balut, and is it something you should add to your itinerary?

Balut is a developing duck embryo, boiled and eaten in the shell. 

It's a popular street food in the Philippines, considered a delicacy by many. 

The flavor is savory and slightly sweet, with a texture that can be both soft and crunchy.

While the idea might seem unusual to Western palates, balut is a cultural icon in the Philippines. 

It's seen as a source of strength and virility, and often enjoyed with friends and family as a shared experience.

So, should you take your VA up on their offer? 

Ultimately, the decision is yours. 

If you're an adventurous eater, balut could be a fascinating introduction to Filipino cuisine. 

However, if you're squeamish about unusual foods, it's perfectly okay to politely decline. 

Here's the thing: Filipinos are incredibly hospitable, and offering balut is a way of sharing their culture with you. 

Even if you don't partake, appreciate the gesture and perhaps ask them about the significance of this unique dish.

After all, building a strong working relationship with your VA goes beyond just tasks. 

It's about cultural exchange and mutual respect. 

So, the next time balut is offered, approach it with an open mind, and you might just discover a new culinary adventure! 

#virtualassistant #outsourcing

This week was a launchpad for success! 

We officially welcomed Allen Ray Sales' 3 new sales virtual assistants to the team, and the results have been fantastic so far.

It's been inspiring to see their dedication and talent in action. Let's keep the momentum going! Here's to a productive and rewarding week ahead! 

A huge thank you goes out to Allen for placing his trust in our team and taking the leap with his 3 new sales VAs. 

#virtualassistant #outsourcing #salesvirtualassistants

Is a Virtual Assistant the right fit for you and for your business? 
 
Take time to ask yourself these questions:  
 
1. Do you find yourself constantly working late or on weekends to keep up with your workload? 
 
2. Is your to-do list overflowing with tasks like scheduling, email management, data entry, or social media management? 
 
3. Do you feel like you're neglecting core business activities like marketing, product development, or customer service? 
 
4. Are you missing out on new business opportunities because you lack the time and resources to pursue them? 
 
5. Does your current work-life balance feel non-existent, causing stress and impacting your overall well-being? 
 
6. Do you struggle to maintain focus on high-impact tasks because of constant distractions and interruptions? 
 
7. Would you like to have more time to focus on strategic planning and business development? 
 
8. Are you concerned about the level of service your customers are receiving due to time constraints? 
 
9. Are you open to delegating tasks and empowering a team to support your business success? 
 
10. Do you have a clear understanding of the specific tasks you would delegate to a virtual staff? 
 
Tally your answers now.  
 
▶️ Mostly "Yes" Answers - A virtual staff could be a game-changer!  
 
Hiring a team of skilled virtual assistants can free up your time to focus on high-level tasks and lead your business towards greater growth. 
 
▶️ Mostly "No" Answers - Consider focusing on optimizing your workflow and time management strategies before exploring the virtual staff option. 
 
Remember, investing in a virtual assistant is an investment in your business growth and well-being.   
 
If you're ready to delegate and empower yourself to achieve more, a virtual assistant could be the key to unlocking your full potential! 
 
#virtualassistant #outsourcing #delegate

Sometimes, the most unexpected moments leave the biggest impact. 


That's exactly what happened when we recently sent a video greeting to one of our valued clients.

We put our heads together to create a personalized message, filled with well wishes and appreciation. 

While it might have seemed like a simple gesture, the response we received was truly touching.

Our client, who had never been on the receiving end of a video greeting like this before, was incredibly moved. 

His surprise and heartfelt reaction demonstrated the power of going the extra mile.

This experience served as a powerful reminder that building strong client relationships is about more than just transactions. 

It's about forging connections and showing genuine care. 

A simple video, filled with sincerity, can create a lasting positive impression and strengthen the bond we share with those who entrust us with their needs.

This heartwarming response has inspired us to continue finding creative ways to connect with our clients on a personal level. 

It's a reminder that sometimes, the most impactful gestures are the ones that come from the heart.

#virtualassistants #outsourcing #connection

I'm #hiring - I'm looking for Amazon Brand Manager within Mindanao. 

Feel free to check the job details: https://lnkd.in/g4FCZZBH

Urgent #Hiring: 
1. Digital Marketing VA (SEO, Social Media) 
2. Lead Gen/Outreach VA with Sales Navigator experience 
3. Executive Assistant for an Ecommerce client 
4. Go High Level Expert 

For anyone (within CDO, Philippines) who's interested, check the requirements here and submit your application --- https://lnkd.in/gAFb-Unk

Growing your business: New Way vs. Old Way 
 
Old way: 
▶️ Hire people for different roles.  
▶️ Do all the strategic planning while managing the operations.  
▶️ Setup all the logistics (offices, equipments, etc)  
 
New way:  
▶️ Hire a rockstar virtual assistant who can help you with core tasks of your business.  
▶️ Partner with an agency with transparent and affordable pricing structure.  
▶️ Train and trust your virtual assistant to help  you elevate your business.  
 
Outsourcing is the new strategic method to grow your business while keeping up with the inflation.  
 
Agree?  
 
#virtualassistant #outsourcing

When will be the best time to hire a virtual assistant or outsource your business operations? 


You probably know the answer better than anyone else.

Let's face it: We all have days (or weeks) where the work piles up and tasks get delayed. 

It's easy to feel overwhelmed and wonder if it's time to hire some assistance, whether virtual or in-person.

But there is a key sign to consider beyond just a full to-do list. 

The first and obvious sign is when you feel like you accomplished much less than you should have. 

When you consistently feel like you're falling behind. 

That is a strong indication you might be stretched too thin.

The second, less obvious, reason to consider a virtual assistant (VA) is the opportunity cost.

Every task you choose to do comes at the expense of another. 

If you're constantly bogged down by basic, administrative tasks, you're missing out on higher-impact activities.

These could be things like strategic planning, marketing campaigns, or business development – the things that can truly move the needle for your business.

That's why successful entrepreneurs delegate so much.

They understand that their time is best spent on bigger picture thinking and growth-oriented activities.

By hiring a VA to handle routine tasks, they free themselves up to focus on what matters most.

The good news is, hiring a VA is easier than ever before. 

Many platforms connect you with skilled professionals around the world, allowing you to find the perfect fit for your needs. 

Do not wait until you're drowning in tasks – consider hiring a VA. 

#virtualassistant #outsourcing

We're looking for marketing assistant within CDO. 

Feel free to submit your application using the link below. 

Our client, a leading retailer in the hardware industry, is seeking a talented and motivated Marketing Assistant to join their team. 

This is a remote position, but we prefer candidates residing in Cagayan de Oro City or Misamis Oriental for better coordination.

Responsibilities:
1. Develop and design graphics for Amazon listings, brochures, and other marketing collateral.
2. Assist in implementing marketing strategies and campaigns.
3. Collaborate with the marketing team to produce high-quality content.
4. Work independently and efficiently with minimal supervision.
5. Communicate effectively with team members and stakeholders.

Requirements:
1. Excellent communication skills, both written and verbal.
2. Strong design skills and a good eye for aesthetics.
3. Proficiency in graphic design software (e.g., Adobe Creative Suite).
4. Ability to work independently and meet deadlines.
5. Experience in creating marketing materials for online platforms and print.
6. Familiarity with Amazon marketing is a plus.

Benefits:
1. Competitive salary
2. Life Insurance
3. Professional development and growth opportunities
4. Other perks/bonuses 
5. Working hours will be full time Pacific hours. 

For more information (list of requirements, qualifications, etc), feel free to check the link below and submit your application.

https://lnkd.in/gT4f9nD9


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