CCNY, Inc.

If your in Behavioral Health or Social Services you need to demonstrate positive outcomes against a lower cost of delivering services.  It's that simple.

But behind that simple, are people.  And those people deserve the best care possible.

That's why CCNY and P.I.E. Analytics (www.ccnyinc.org) are here to help agencies collect data, analyze reports, and make quality improvement.

- Non-profits
- Governments
- Behavioral Health
- Foundations
- Health and Human Services

If you want to evaluate and improve for future sustainability, let me know 👍🏽

Director Of Business Development

QI Folio

At QI Folio we are helping Health and Human Services agencies manager their Plan/Do/Study/Act Quality Improvement Projects.  The software solution helps Quality Improvement professionals manage projects and tasks among multiple programs and projects simultaneously.

Finally, QI Folio makes all projects presentation ready at all times with the SmartStory™ that publishes a readable and sharable narrative report for the project that can be shared with internal and external stakeholders.

Learn more here: https://www.qifolio.com/product/smart-story

Medaille College

Adjunct Professor

Gateway Longview

Responsible for the Continuous Quality Improvement program for a Children's Health and Human Services agency including programs in the areas of Mental Health, Foster Care, Preventive Wraparound Services, Residential, Education, and others.

Director of Continuous Quality Improvement

New Directions Youth and Family Services

TenEleven Group

TenEleven Group is a Health and Human Services Software Company (www.10e11.com) with a customer base of thousands of healthcare professionals in hundreds of clinics and hospitals across New York State, Pennsylvania, and Florida. TenEleven's flagship software product, eCR™ (electronic Clinical Record), is a Meaningful Use certified, full suite, electronic health record that focuses on regulatory compliance and workflow management.

Director of Marketing

M&T Bank

Work with Relationship Managers, Treasury Management Consultants, Product Managers, and other stakeholders to craft responses to Request for Proposals for Commercial Treasury Management Services.

Proposal Writer/ Sr. Marketing Analyst

The Service Collaborative of WNY

Project managed responses to grant requests for proposals including research, writing, and submission. Worked with business unit directors to ensure that grant requests align with program and organization goals, capacity, and expertise.

Development Coordinator

New York State Assembly

Responsible for managing all operations in the legislative office in the State Capitol office in Albany, New York. Coordinated industry experts to craft impact-full legislation and reviewed to ensure that bills were drafted according to objectives and aligned with desired impact. Performed constituent case work in various content areas; consisted of intake of the case, assessing the feasibility, recommending action, and executing cases to their conclusion.

Legislative Aide

Western New York represents at #NatCon24! Thanks for stopping by so we can remind everyone that - Staring at Dashboards Doesn’t Make You Data-Driven!

Recovery Options Made Easy Mental Health Advocates of WNY Compeer of Greater Buffalo CCNY, Inc.

Tristan Keelan 🏒📊

🚨 New Series: Human Services Data at the Movies 🚨 

It's been a long wait - but it's time to launch my new series.  Human Services Data at the Movies!

Catch your favorite movies reimagined as conversations between data, data professionals, analytics, clinical staff, executives, stakeholders, and so much more.

Dusted off my first accent (Boston) for the debut of Good Data Hunting - enjoy!

#behavioralhealth #mentalhealth #qualityimprovement 

Building reports isn't clinical work.  Reading them and making decisions is.  I'm spreading the word at #NATCON24 that it's time to get clinical people time back for clinical work.

#data #behavioralhealth #mentalhealth

Shout out to Tim Davidson 🍍 - the originator of cardboard signs at conferences

ICYMI I stood outside todays general session at #NatCon24 with this sign over my head. 

Yes my shoulders were on fire. Thanks for asking. 

Yes it’s a message I believe in enough to suffer through a couple minutes of sensational burning in my roatator cuff. 

I wonder what sign I’ll do tomorrow…🤔

Taking suggestions in the comments 👇

Leaving the Lou - but not before two days of non stop action with the most amazing people at #NatCon24 💙

Thanks to a recommendation from clinical Deadhead Sean Erreger LCSW and in honor of the recent eclipse - I’m listening to Nightfall of Diamonds from 10/16/1989.

It starts with Picasso Moon and features a Dark Star - how can that not be eclipse week listening?

Travel safe my friends both new and old! And enjoy Michelle Obama those who are staying!

Dylan Kane Denise LeBlanc Kendra Kennedy Shea Haury Kelly Farrell Nadine Akinyemi Esther Obanero Ogedengbe Shannon Higbee Jennifer Levesque, MA LMHC Kristin Clamp, LMHC Joanna Palma Kristy D'Angelo Melinda DuBois Joel Zangara Mike Hood Jurry Smith Annie Jensen Willa Presmanes Scott Lloyd Ted Wright Melissa Giampietri, MBA-HCM Teri Herrmann 

If I missed anyone tag in comments!

✌️

Grateful for another trip around the sun ✌️

Ever feel like Quality Improvement and Quality Assurance are at odds?  The struggle is real.

They are often butting heads - or butting hair products... 🤷‍♂️ 

Catch this classic movie throwback from Human Services Data at the Movies that illustrates the QI/QA frustration.

🚨 Disclaimer: there are no actual solutions suggested in this video.  Hitting shampoo and conditioner bottles together in the bathtub will not help you identify your QA vs QI activities.

The link to the paper in the comments however - will 👇 

#behavioralhealth #data #qualityimprovement

I'm headed to #NATCON24 with a heavy heart.  We lost a huge piece of our family last week.

There's just no energy for fake mustaches and polka music on this trip.  

I'm listening to 5/21/77 from Lakeland, FL - in particular for that evenings rendition of "He's Gone"

Because, after a while "there's nothing left to do, but smile, smile, smile"

See in St. Louis, friends :-)

✌ 

Go go Black and Gold ⚫️🟡!!

We’re in ready position for first round of playoffs!

IYKYK 🥅🏒

#hockeyisforeveryone

Facing trouble with complex healthcare data? 📊 

Join us for the second Technology Community of Practice session on April 25th from 2-3 PM ET featuring Tristan Keelan 🏒📊, Director of Business Development at CCNY, Inc.! 🌟
This session is all about:
🚀 Overcoming obstacles to a data-driven culture 
🔍 Applying Trauma-Informed principles 
💡 Harnessing safety, choice, collaboration, trustworthiness, and empowerment to drive better outcomes

Don't miss out on this opportunity! Secure your spot now: https://lnkd.in/d638eHYr

#AwakeLabs #TechnologyCommunityofPractice #EmbraceTheDifference #InclusionMatters #Innovation #Empowerment #Inclusion #DisabilitySupport #Improvingqualityoflife #EveryoneIncluded #InclusionRevolution #EmbraceAbilities #DisabilityInclusion #Enablingtechnology #Healthcare #qualityoflife #assistivetechnology #innovation #healthcaretechnology #CognitiveDisabilities #assistivetechnology #technology #Trauma 

I was so distracted soaking everything in at NatCon24 that I didn't take any pictures until we were headed back to the hotel. What a great first day of conference getting to network with people from all over the country doing great work. There are a ton of AMAZING collaborative partners from WNY also in attendance. Let's meet tomorrow, Tuesday, at 9:30am with Tristan from CCNY.

Saturday data fun for toddler parents - what’s the over/under on the following when you clean out your back seat:

- Rocks
- Sticks
- Lolly pop sticks

 I’ll go first in the comments 

#qualityimprovementdad

Join me on April 25th when I'll be joining the Awake Labs Technology Community of Practice to talk about my favorite topic!

Trauma Informed Quality Improvement!

Grab a seat today :-)

https://lnkd.in/eNQ3SBAi

I’m now fully convinced in-flight wi-wi isn’t a real thing. It’s like trying to refresh a Power BI file with an i-3 processor!

Sure it “works” but it doesn’t “really work”

At CCNY, Inc. we build data products that our client will actually use - and we ensure they are feasible to deliver. 

If you can’t access the thing, then it’s not a real thing. 

Maybe the airlines should take a page out of our book. 

Anyone out there actually using airplane wi-fi? 

It’s like transitioning my 4 year old, say the same steps over and over again and we don’t seem to get anywhere. 

PS - got this for my son after #NatCon24 cause the tchotchke collection I had for him got confused for my table giveaways and someone snagged them 🤣🤣🤣

#behavioralhealth #qualityimprovement

There's a lot of quality programs out there in human services that are just compliance programs in disguise.

That's not a knock against compliance.  But keeping up with regulations and requirements is not always activity that drives better patient outcomes.

We need to do both.

If you're focused on "quality" - you've got two things to work on.

Our paper in the comments helps you draw the lines between the two 👇 

#humanservices #behavioralhealth #qualityimprovement

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