Troy Meincke's Linkedin Analytics

US Army Veteran of 6 years who worked as a Cavalry Scout and Team Leader while serving in the military. Presently hold an Active Secret Clearance. Spent the last 6 years fighting for my country but always had a skill for technology and decided it was time to pursue a professional career in IT after leaving the military. Recently attended ACI Learning for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Planning to secure ITIL, A+, Network+ and Security+ certifications. Seeking entry level opportunities within the private or government sectors in areas including IT Specialist, Help Desk, Desktop Support, Service Desk or Technical Support. Software & Systems: 🗶 Microsoft Windows (XP, Vista, 7, 8, 8.1, 10), Mac OSX, iOS 🗶 Microsoft Office Suite (2003, 2007, 2010, 2013, 2016 and 365), Norton Antivirus, McAfee, AVG, LogMeIn, Discord, Adobe, Microsoft Exchange, iCloud Hardware: 🗶 Identification of Hardware and Replacement 🗶 Diagnose and Troubleshoot Hardware. Upgrades and Maintenance Support. Computer Hardware, Storage Capabilities, Network Support Networking: 🗶 TCP/IP, LAN, WAN, VLAN, Wi-Fi, VPN, VOIP Interpersonal: 🗶 Communication, Emotional Intelligence, Positive Attitude, Conflict Management, Teamwork, Time Management, Problem Solving, Active Listening