Tsvetozar Aleksandrov's Linkedin Analytics

Seasoned Retail Cloud Software Expert, experienced in the global Retail and Fuel & Convenience solutions landscape with a strong focus on Cloud Based Point of Sale Solutions, Customer Engagement, Advocacy and Loyalty, coming from a strong technical and business background in Retail Software, Hardware and Services. Currently part of Diebold Nixdorf's Strategic Software Sales Global Team as a second term, responsible for Tier 1 and 2 customers and prospects that would like to embrace the power of DN's Cloud Native Vynamic™ Retail Platform to enable new and enrich existing consumer and staff journeys in an open approach powered by an open API platform and complimented by a vast ecosystem of value adds. With previous experience at Oracle's CX Marketing Cloud Solutions Engineering team for Western Europe, responsible for complex solution demonstrations and presentations as well as C-level presentations, strategic workshops and discussions in the area of Customer Experience, Data Unification and Marketing Automation for B2C organization. Previously, as part of the first of two terms at DN, focused on consulting new and potential Retail customers Globally on how they can transform their business into a fully Omni-Channel, Consumer-Centric one. Was responsible for preparing and delivering customer demonstrations and presentations of Diebold Nixdorf's software solutions, responding to RFIs and RFPs and consulting customers and account managers on a solution that will fit best the specified requirements. Had strong influence on product feature prioritization based on customer requirements from the and innovative consumer journeys planned. Also previously exposed to working on Design and Delivery of automated build, integration and recovery solutions for major retail customers. Responsibilities cover the complete solution life cycle, from initial pre-sales presentations and demonstrations, requirements gathering, leading workshops, design, development and testing to POC, Pilot, training delivery and post-delivery support. Specialties: Complex Cloud Software Solutions Selling, Customer Experience, Product Management, Pre-Sales, Retail Software, CRM, Loyalty Solutions, Cloud Solutions, Software Sales, Business Development, SW Consulting, Technical Demonstrations and Workshops, DevOps, Solution Design, Professional Services Consulting, Virtualization,