Tu Nguyen's Linkedin Analytics

I am known for being a customer-centric and sympathetic person, fast learner, multi-tasker, active listener, and a supportive team player. I possess excellent communication, organization, and time management skills. I hold a Bachelor’s degree in Business Administration which enables me to effectively drive business goals. I have over 15 years working in Customer Services, Sales Support, and Administrator for a global company with high pressure and a fast-paced working environment. I enjoy interacting with and helping others, I also have a passion for problem-solving and care about building trusting relationships. During my previous roles, I drove customer satisfaction by providing quality and efficient services on a variety of queries; resolving customers’ problems and claims in a timely & professional manner to secure all customer needs were met. In addition, I assisted the Sales team and internal cross-functional teams to calculate planned sales of all services maintenance contracts, prepare legal documents, follow up the contract performance to secure a healthy margin, and perform other administrative tasks if required.