SHI International Corp.

I provide presales consulting, and sell both products and services aligned with cloud solutions for customers of all sizes.  

I specialize in AWS Cloud Networking and Network Security Architectures, but cover a wide AWS portfolio of services to include Storage, Migrations, BC/DR, and Governance.  

- 211% YTP for 2023 (266% H1, 156% H2)
- Closed 12+ multi-cloud pro services deals for Commercial and Enterprise clients
- Earned 5 new AWS customers

Presales Cloud Solutions Specialist

US Army

I led the organizational migration to Cloud-based SaaS messaging, email, and storage services by providing tailored IT risk guidance to senior leadership in support of Army-wide Cloud and IT initiatives.  In response to the emergence of COVID-19 work-from-home requirements, I headed a rapid conversion to a fully remote work environment involving account creation and user training for over 250 customers.  To support this new work environment, I created a Cloud-based virtual help desk that reduced ticket resolution times and decreased in-person visits by 95%.  I also introduced a lifecycle management policy for all IT assets which reduced non-compliant equipment usage by 100% and eliminated hardware security vulnerabilities related to non-Trust Platform Module (TPM) computers.

IT Systems Engineer (26B)

I provided detailed risk profiles to senior leaders and key stakeholders about the use of military assets in both combat and training scenarios.  I planned, resourced, and supported the execution of over 400 combat patrols in Kandahar, Afghanistan.  Through coordination with intel, engineering, and logistics assets I was able to successfully build 8-week planning cycles of resources in support of ongoing operations.  I also led a 24/7 company operations center which monitored and tracked all operating elements to provide situational awareness and lines of communication for the commanding officer.  While in Fort Drum, I successfully trained and coached multiple teams through 9-month training pipelines to an eventual cumulative training exercise and certification hosted in Fort Polk, Louisiana.

Operations Manager (13A)

VMware

I hosted 4 simulated customer presentations and whiteboard sessions about vSphere 7.  During these sessions, I worked with the customer to familiarize them with VMware product offerings and features and helped them tailor the solution in support of Multi-Cloud migration strategy.  Through the program, I gained exposure to Global and Enterprise accounts as well as familiarity with VMware products, services, and job roles in both pre-sales and post-sales functions.

Corporate Fellow - Solutions Engineering

I work with clients from SMB to Enterprise to provide public cloud expertise.  From designing solutions to optimizing environments, I’ve helped numerous clients solve challenging problems when it comes to Cloud.  

However, my greatest skill and reward in life is acting as a force multiplier for others.  Through mentorship and collaboration, I can help absolutely anyone who aspires for more to actually achieve it.

Find me on YT at: https://www.youtube.com/channel/UCFLCo3X6zihw8xEnw6Sy-IQ

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Tyler Robertson

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