Billd

- Manage 100+ accounts

- Generated 430k in Revenue

- Highest amount of transacting customers in June

Strategic Relationship Manager

- Enhanced customer education with the sales team resulted in a 10% decrease in
deal processing time, improved retention, and strengthened relationships internally

- Boosted subcontractor material acquisition speed by positioning myself as an
industry expert and creating strategic partnerships, resulting in reducing delays and
enhancing customer satisfaction.

- Escalate approvals while finding creative solutions to deals that don't fit our
standard mold but still align with the business.

Deal Desk Analyst

As an SDR at Billd I play a pivotal role in handling our in-bound process & assisting in are go to market strategy through outbound activities & establishing sales processes. My role also entails creating reports/dashboards in Salesforce & collaborating with AE's/Sales Ops. daily to drive value to ICP's & discover solutions for us to internally implement/standardize.

Key Activities & Achievements:

 - 40+ Sales activities daily
- Created follow-up sequence via Outreach for our sales process
- Created reports in Salesforce for active customers based in U.S states
- Lead training based on creating reports in Salesforce
- Collaborate with AE's to source 6+ closed won opportunities monthly
- Reached 120% Quota attainment

Sales Development Representative

ServiceCore

As an SDR at ServiceCore I played a pivotal role in engaging with ICPs to introduce them to a better solution for their portable restroom company. My main focus was to make contact via cold calls/emails to generate new clientele & nourish existing clientele.

Key Activities & Achievements:

- 80+ outbound activities a day
- Sourced a Closed Won opportunity 1st month
- Collaborated with 4 AE's daily to better understand ICP & Product
- Collaborated with Product/Marketing team to drive Revenue
- Managed existing account data in Salesforce to keep track of not qualified/qualified opportunities

Business Development Representative

Mazzio's

customer service & de-escalation team member

Customer Service Specialist

Life Skills Program

Volunteer Assistant

Rogers Rehab and Health

Resident Care Associate

Customer Service Sales Representative

I am a self-sufficient Deal Desk Analyst with 2 years of experience in Sales Operations, Renewals, and Revenue Management. Skilled in underwriting, sales pipeline
management, and customer retention. Streamlined processes, resulting in a 25% reduction in lead-to-deal conversion time and a 10% increase in revenue within 6
months.

Taplio

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