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Experienced in SAP, SalesForce, VISTEX, Distribution, Distributor Relationships, Pricing, ROS and Pivots, Product Knowledge.Market Support specialist covering the East Coast region. I am a graduate from Susquehanna University where I played on the Division III Men's Lacrosse team graduated in May 2020 Magna Cum Laude. •GPXpress -Customer Solutions Specialist Rotation- as a Customer Solution Specialist working on the Pro side. I answer calls and help guide our customers problems into solutions. I deal with warranty claims as well as quality claims whilst providing the best customer experience I can offer to our current and future customers. •VCDL Rotation -I worked as a (Virtual Customer Development Leader) on the GP Sysco team where I assisted in day to day activities such as: training Sysco Sales Consultants on our GP products, as well as there own Sysco Private label of “Complete360”I guided Sysco’s Sales consultants and helped them with fulfilling their customer problems with solutions for; pricing, product knowledge, allocation, accounts. Followed up on Sysco SC’s requests, worked to further capture new usage areas, and worked to maintain current customers by leveraging “Complete 360’s” TTNW innovations.
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