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NexRep LLC effectively combines onshore, nearshore, and offshore strategic flexible staffing models, supported by a robust proprietary tech stack that sources and scales top talent from 33. US States enhancing stakeholder performance by delivering exceptional employee and customer experiences. This approach provides a secure and talented workforce during peak business seasons, or hyper-growth, which is crucial for your team's success. Our flexible onshore staffing solutions source and manage your talent from 33 states, complemented by offshore resources in South Africa and the Philippines, leaning on technology to blend the personal touch for your customers and patients, allowing for operational excellence. As pioneers in the U.S remote workforce model, even before COVID-19, NexRep LLC has engineered modern onshore staffing solutions that offer greater customer experience, agility, reliability, empathy, and top talent. With our model, you only pay for production, and we provide staffing solutions tailored to your exact demand, even in 30-minute intervals which ensure 20% to 40% savings on U.S. in-house labour. How is this achievable? NexRep’s proprietary tech stack enables rapid sourcing, rigorous assessment, and precise selection processes. This results in qualitative and quantitative outcomes that match employee profiles closely, ensuring a highly satisfactory customer experience interaction. All our empathetic human agents are fully certified, with customized training designed specifically for your customer offering. Additionally, we provide unlimited customizable data reports and can onboard new staff in a matter of days to weeks, from sourcing all the way to integration. Our framework is designed to deliver outstanding employee and customer experiences, reduce costs, enhance processes, and improve overall satisfaction while upholding human dignity and employee well-being. NexRep takes pride in collaborating with some of the leading brands in the United States, providing dynamic and flexible cutting-edge BPO solutions. In addition to our unparalleled onshore capabilities, we also offer premium English customer experience through our offshore resources top talent in South Africa and the Philippines. #HumanTouch #WFMatScale #wfhCX #247365Flexibility #GenAiAugmentation #Technology #onshore #offshore #YourChoice
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