Flowla 🌊

Head of Content

Reply.io

In charge of all things content at Reply.io.
- Defining and implementing the company's overall content strategy
- Creating content (all types and channels with the primary focus on blog posts and ebooks)
- Managing writers (in-house and freelancer) and the proofreader to ensure a suitable workload, output quality, and budgeting
- Interacting with designers (in-house and agency) to create visuals for the content
- Ensuring content distribution for promo (on social media, newsletter, medium, quora)

Head Of Content

In charge of content creation — research, writing, editing, coordinating design, proofreading, publishing — and distribution. Handling content partnerships (e.g., guest posts — from outreach to writing).

Content Marketing Manager

In charge of the brand presence on Quora (question research, answers writing, and promo).
Writing guest posts for reputable industry resources and occasional content for Reply's blog.
Content proofreading and editing.

Content Writer

Eastern Peak

Writing articles for the corporate blog and guest posts for other resources. Website copy. 
Topics: software development, mobile app development, web development, technologies, business strategy, marketing, startups.

Copywriter (part-time)

Daxx Software Development Teams in Ukraine

Writing articles for the corporate blog, guest posts, website copy. 
Covered topics: Software development and IT outsourcing, recruitment tips and trends, IT market analysis, team management, blockchain, etc.

AltexSoft

Research and content creation (blog posts, whitepapers). 
Topics: technologies, software development, UX & design, business, strategy, travel tech, AI and machine learning.

Research, 
Content creation (blog posts, whitepapers, case studies, press releases, website content, sales presentations), 
Content management (Wordpress). 
SMM (LinkedIn, FB, Twitter, Quora).

Copywriter

MLSDev Inc.

Content creation and management (blog posts, case studies, website content), 
SMM (LinkedIn, FB, Twitter), 
Email marketing (newsletter campaigns), 
PR/Marketing strategy development and analysis. 
Lead nurturing and active sales: negotiations, project estimations, presentations, customer support.

Sales/Marketing Manager

Unicom-Technologies LLC

Research and operations with information, translations (English – Russian, German – Russian, Ukrainian – Russian), 
Copywriting and rewriting, 
Organization and monitoring of documentation, 
Basics of internet marketing and SEO.

Content Manager

Head (and 💙) of Content @ Flowla 🌊 Interactive deal rooms that WOW buyers

Customer success is a long game. And the way you onboard customers sets the tone for the entire journey ahead 🚀

Yet, many CS teams fail to offer enough assistance to their customer in getting started with the product or service, focusing on metrics or renewals instead. 

That is the reason we’re building Flowla Onboard — the ultimate toolkit to handhold customers toward success 🙌

And that is also why we’ve decided to ask 16 Customer Success thought leaders for their thoughts on successful customer onboarding.

So, grab a seat and join us as we ask leading experts in the field to share their best strategies, pitfalls, and strategies for delivering exceptional onboarding experiences in 2024 and beyond 👇
https://lnkd.in/gayrGaK9

If you're looking to streamline your onboarding process, join the waitlist for Flowla Onboard --> https://lnkd.in/gER2JCuq

#customersuccess #onboarding #CStips

Elen Udovichenko 🇺🇦

"No one wants to get forgotten about or feel lost once they sign on."

☝️ This is one of the comments I saw under a post talking about the role of customer onboarding (and sharing our latest expert round-up).

And it's hard to disagree! 

Yet, it's marketing and sales that are typically in the spotlight. Post-sales experience is often overlooked by businesses. Customer onboarding is either handled in spreadsheets and messy email threads or non-existent.

But we want to change that 🙌

We're building Flowla 🌊 Onboard to help #CustomerSuccess teams “handhold” their prospects toward success.

✅ Unique onboarding link for each customer
✅ Interactive journey instead of boring videos & docs 
✅ Single source of truth with data & documents (feed into your CRM)
✅ Gantt charts to manage complex processes
✅ Weekly AI summaries to track all processes with ease

More info --> https://lnkd.in/gNTgsvg3

Join the waitlist & help customers fall in love with your product 💙

The 3rd issue of our In the Flow (CS special) is out now! 🙌

I know there ara a few #CustomerSuccess professionals in my network, so I invite you to give it a read 👇 

Taplio

Elen Udovichenko 🇺🇦's Linkedin Analytics

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Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Elen Udovichenko 🇺🇦's Linkedin Analytics

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Elen Udovichenko 🇺🇦's Best Posts .css-qqfgvy{font-size:var(--chakra-fontSizes-md);}(last 30 days)

Want to drive more opportunities from LinkedIn?

Elen Udovichenko 🇺🇦's Linkedin Analytics

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