Anthill

As a Technology and AI Lead for Product Engineering, I am responsible for driving the innovation and development of cutting-edge technology solutions to create a significant impact for our customers. 

- Act as the principal architect for technology and AI-driven solutions, ensuring seamless integration with existing systems and processes
- Guide the product engineering team in designing, developing, and implementing AI-driven solutions, aligning with business requirements and goals.
- Facilitate cross-functional collaboration with product management, data science, and engineering teams to deliver end-to-end AI solutions for customers.
- Develop technical roadmaps and strategies for AI and machine learning integration, ensuring our products remain at the forefront of industry advancements.
- Foster a culture of innovation and continuous learning, staying current on emerging AI trends and technologies to keep our solutions ahead of the curve.

Technology and AI Lead - Product Engineering

Prompt Circle

Prompt Circle is a knowledge management platform that lets you generate documents based on connected knowledge sources. Using AI to create everyday documents quickly and accurately eg. Automatically Generating an FAQ document from your vacation policy.

Founder

Slack

Leading transformational projects for key accounts by providing technical and strategic leadership in the delivery of cutting edge solutions driving business value for our clients.

Senior Technical Architect

Hootsuite

Lead and provide direction for team goals and objectives 
Responsible for building integrations between the Hootsuite platform and third-party systems such as Salesforce,
Microsoft Dynamics, BI Tools, Azure Active Directory and other enterprise systems.
Build Integration POCs to demonstrate value for both internal and external clients
Lead Design workshops for solution road mapping
Manage the delivery of enterprise integrations between Hootsuite and client’s technology stack

Manager, Solutions Architecture Team

PwC Canada

Conduct Discovery/Requirement Gathering Sessions. 
Prepare Requirements, Design and Configuration Documentation as part of Project Deliverables
Configure and Develop CRM/ Contact Center Solutions leveraging the Salesforce Sales and Service Cloud Platforms. 
Deliver and Train End Users on Salesforce Solutions.

Salesforce Consultant

Eclipsys Solutions Inc.

Manage Customer Experience Solutions Delivery Projects 
Keep Track of Modern Customer Experience trends and innovations 
Analyze Customer Requirements through Journey Mapping Sessions, Discovery Sessions, and other Requirements gathering workshops.
Design CX Solutions for Clients 
Grow Customer Experience Practice through the development and improvement of functional and technical consulting capabilities within the team.

Cloud Customer Experience  Practice Lead

Oracle

Build and Configure Demo Environments for Oracle Service Cloud.

Provide Demo Support for Sales Consultants.

Work with team to develop knowledge resources for Oracle Service Cloud

Oracle Service Cloud Architect- NAA Service Cloud Team.

Conduct discovery sessions with stakeholders, gathering data on their processes and needs and proposing cloud CX/CRM solutions

Configured and designed over 30 fully customized and integrated demonstrations of use cases and proof of concept environments for customer site tests of our solution

Provided technical services to sales teams to increase sales of custom and off-the-shelf CRM solutions in the Eastern Europe, Middle East and African Regions for several sectors, including public, financial, manufacturing, and telecommunications
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Designed and implemented training for up to 40 internal and more than 50 external customers, at workshops, web conference calls, and online videos, and created training resources including videos and Slide decks

CX/CRM Consultant, ECEMEA SaaS Comptency Center

Competency Development in Oracle Applications
Response to RFPs and RFIs
Drafting of Proposals and Other Product Documentation
Design of Product Demos, Simulations and Proof of Concepts
Design Use Cases for specific industry solutions.
Requirements gathering and GAP Analysis
Deliver Trainings to internal and external customers.
Bid Management

CX/CRM Consultant, ECEMEA RDSS Competency Team

Conduct Discovery Sessions with clients and propose suitable enterprise solutions to clients.
Perform Requirements Gathering 
Perform Gap Analysis and Propose best-fit solutions to client.
Deliver Presentations to both internal and external customers

CRM Sales Consultant

Gametappers Limited

Design and Maintain Web Content Management System and other Web Applications.
Analyze traffic and design marketing strategies. 
Design and Execute Marketing Campaigns
Maintain the Service Desk

Web Content Manager and Co-Founder

Green Tops Solutions

Pitch Web Solutions To Clients
Analyze and Proffer IT Solutions to Complex Problems
Design Dynamic Web Content and Media
Content Management Implementation and Configuration

Founder, Web Content Management System Consultant

Technical Lead and Solution Architect with a proven track record of delivering innovative technology solutions that drive business growth and improve customer experiences. Experienced in designing, maintaining and provisioning complex, industry-specific solutions for clients globally.

Taplio

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Ugo Osuji

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