GreenPark Hotels and Resorts Limited

Front Office Manager

Prepare Training Budget & Training Needs Analysis
Conduct Behavioural Training Programs for Entry level, Supervisors, Executives, HOD's
Assess, research, adopt new methods and techniques in training aligned with Business Objectives
Coordinate with HOD's to customise Training Plans as per the needs of the department
Train Staff on WoW & Guest Delight Initiatives to create memorable experiences for Guests & to exceed Guest expectations.
Conduct Departmental Trainers for Second Level, Accelerated Growth Program for high performers, Leadership Training Sessions for all HOD's
Additional charge as Front Office Manager from last 5 months Review GSS & GRI to notice patterns and customise training sessions. Implement strategies to achieve results
Induction for all new employees of 30-60-90 days plan.
Establish a conducive work environment for employees to thrive and work harmoniously with other departments.
Engage employees in CSR Activities by giving back to community 
Performs other duties required to deliver the brand promise 
Track all mandatory trainings which employees need to complete. 
Assist employees in completing the trainings.

Training Manager

SUN INTERNATIONAL INSTITUTE OF TOURISM & MANAGEMENT

Develop and implement innovative instructional methods, professional logistics to improvise student performance. 
Guide, lead and mentor students in research projects. 
Assess, evaluate, monitor and mentor student academic progress.
Create, innovate and implement career-enhancement programs and activities through departmental and college activities. 
Develop & execute placement strategy for off campus and on campus recruitment.
Interaction with past and potential recruiters, Industry veterans.
Organise career counselling sessions, Resume writing, GD, Interview skills development sessions.
Maintain Student Resume Bank.
Develop and maintain corporate database.
Coordinating all activities related to placements.

Head of Training & Placement

Develop and implement innovative instructional methods, professional logistics to improvise student performance. 
Guide, lead and mentor students in research projects. 
Assess, evaluate, monitor and mentor student academic progress.

F&B Faculty

British Council

Conduct IELTS Exams as per the policies of British Council of India 
Have a thorough knowledge of standards & procedures.
To ensure that all test day invigilation standards and procedures are met. 
To ensure safety and security of assigned test material throughout the testing process.
To ensure all health & safety, child protection and emergency procedures are carried out as prescribed. 
To act as the main point of contact for all candidates on test day.
To escalate issues and consult with the test day supervisor in the case of any exceptions or emergencies.
Attend workshops and training sessions related to English Language Development
Display British Council Behaviours like creating shared purposes, working together, being accountable, making it happen and sharing the future.

Freelance

Simpson Soft UK LTD

ISO17100 certified Translation and Linguistic Solutions in well over 315 languages for 
a. Clinical Trials
b. Corporate 
c. Finance
d. Legal
e. Medical
f. General
Localization
Transcription
Desktop Publishing

Project and Sales Manager

HSBC Retail Banking and Wealth Management

1. Document verification of all applications for granting Personal loans of high value.
2. Assessing the risk involved in a transaction
3. Following global standards and protocols on Anti-Money Laundering and Tax evasion.
4. Asking the right questions with regards to financial transactions to ensure he meets all the requirements for banking with us.
5. To be faster,simpler and better in streamlining processes and procedures.
6. Challenge the existing procedures to ensure seamless customer experience and to ensure we are abreast with the industry standards
7. Do the right thing at all times to protect the bank from fraud.

Credit Officer

Watch Tower

It is a International Educational Organization which helps people to lead meaningful lives and to be a force for moral good with its headquarters in New York. The staff live in accommodation facilities with International standards of Hospitality in all its 90 Branch Offices worldwide.

Human Resources Executive

Sun Hotel Management Academy

The Oberois

Food And Beverage

Experienced Hospitality Professional. A Learning & Development Manager with a demonstrated history of working in the Hospitality and Education Industry. Skilled in Hotel Management, Hospitality Industry, Team Building, Quality Audits, Teamwork. Strong program and project management professional with a Bachelor of Science (B.Sc) focused in Hospitality & Hotel  Administration/Management from IHMCT HYDERABAD. Excellent Written Oral and Interpersonal Skills with vast experience in Counselling, Soft Skills, Crisis Management.With a TEFL Certification, I believe languages are like bridges which connects people from different communities.

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