German Analyst

Fujitsu

I've approximately 1.7 years of experience in LMS administration.
Currently working with Fujitsu training Academy based in Munich, Germany
Dedicated Training Co-coordinator in hosting the sessions through various online training platforms like Zoom, Webex, etc.
Responsible for coordinating the clients in Central Europe and all over the globe.
Specialized in LMS administration for SABA, Docebo and Seitbox(FIOLA).

Business Support Administrator (German)

WNS Global Services

Worked with WNS Global for kiwi.com process, the project was of e-ticket booking for airline.
Worked independently to interact directly with German customers, through emails, calls to understand their queries or issues related to e-booking / cancellation/refund, to come up with a convincing solution/workaround.

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