Vaishali Kasturi's Linkedin Analytics

Who Am I: Technical Program Manager with 15+ years of progressive experience, proven track record of leading large-scale programs in digital transformations, IT Operations, Cloud business applications, and FinTech domains. Excel at leading cross-functional teams to deliver high-quality, scalable, and secure solutions. I am dedicated to fostering a culture of excellence, collaboration, and continuous improvement, and my colleagues commend my high emotional intelligence, resiliency, and project management skills. What I've done: ✅Lead TALA's Mobile Wallet program to 18x user growth in 12 months, surpassing 2022 EOY goal by 23%. Spearheaded multiple Loyalty and Engagement initiatives, boosting customer engagement by 30% and referral conversion rates for TALA's lending business by 35%. ✅Led the 0-to-1 launch of Amazon Connect Cases at AWS, propelling the cloud-based contact center solution to become an industry-leading SaaS offering with case management capability. Poised to generate $10M+ in revenue for the Amazon Web Services BizApps group in 2023. ✅Established a Scrum-based Agile framework for the Amazon Connect team at AWS, resulting in a 20% reduction in time to market and increased employee satisfaction. This involved the design and implementation of tools, processes, and best practices around roles and responsibilities, Agile ceremonies cadence, user story structure, product backlog management, definition of done, communications, documentation and knowledge sharing, feedback loops, and performance metrics. ✅Delivery ownership a Enterprise Management Tool portfolio of $8MM driving 50+ simultaneous projects projects with a global team of 12+ Project Managers and 150+ onsite and offshore engineers consistently achieving high CSAT and delivering quality projects on time and under budget at Tech Mahindra. ✅Led design, development and implementation of PCI-DSS compliant IT Operations Management platform for Data Centers for a Financial Company offering identity management services. ✅ Delivery ownership a portfolio of infrastructure and cloud monitoring solutions on BMC Observability Platform continuously enhancing technical delivery spanning a broad range of technologies and cross-functional teams. What I'm excited for: To Harness technology and data to solve complex, ambiguous problems. I am interested in connecting with other like-minded professionals in my field. Feel free to contact me through this profile if you wish to connect.