Commissionaires Canada

- Guarded restricted areas to prevent unauthorized entry.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic, and identifying unauthorized persons or vehicles on-premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
-Managed credentials for site employees, consultants, and subcontractors.

Security Professional

Paladin Security Group Ltd

- Monitored access control systems and key code records for suspicious activities.
- Prevented security breaches by analyzing systems and researching risks.
- Presented reports, findings, and recommendations to upper management and relayed information regarding potential threats.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.

Critical Response Team

Logixx Security Inc.

- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Inspected parking lot to verify parking permits and towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.

Tim Hortons

- Created a positive experience for every customer, co-worker, and supplier while working in the
store. Supported the store in generating sales and maintaining reasonable cost control by following
proper procedures. 
- Prepares products as required, follows and maintained the store’s product
sheets, and maintained a clean, sanitized work environment.
- Monitors Freezer Product Inventory and submits order quantities.
- Regularly organizes freezer and rotates using the FIFO method.

Food Service Attendant

Dairy Queen

- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
- Assisted in store opening and closing by setting up office space, computers, and cash registers.

Assistant Manager

Harveys Restaurant

- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Enhanced food quality by monitoring shipments, preparation, and food handling.
- Controlled portion sizes and garnishing to optimize cost controls.
- Operated cash register to process cash, check, and credit card transactions.
- Coordinated guest relations to boost satisfaction

Team Member 

Janta Hospital 

- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Wrote and maintained reports, daily activity logs, and other documents as requested by management.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.

Customer Service Associate

I am a security professional at Commissionaires Canada, where I ensure the safety and security of various sites and clients. I have 1.5+ years of experience in this role, and 9+ years of experience in the  customer service industry overall. I am a certified Six Sigma Master Black Belt and a Scrum Product Owner and Master, which enable me to apply lean and agile methodologies to optimize security processes and deliver value to customers.

I excel at providing unrivaled customer service, creative problem-solving, and ethical decision-making. I am passionate about learning new skills and enhancing my knowledge in different fields, such as finance, change management, and business management. I have completed multiple courses and certifications in these areas, and I am always eager to apply them to my work. I also enjoy volunteering for causes that align with my values and goals.

Taplio

Vandana K.'s Linkedin Analytics

Vandana K.

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Vandana K.'s Linkedin Analytics

Vandana K.

Want to drive more opportunities from LinkedIn?

Vandana K.'s Linkedin Analytics