World Vision USA

Senior Product Designer

Self-employed

Analyzing products, making recommendations and implementing solutions based on UCD principles for CRO, for various clients in different industries.

Helping the New Hampshire Judicial Branch facilitate changes in court processes to reduce customer error by 70%, saving overall internal resource allocation to case processes by 10%.

Creating corporate style guides and design systems for local small businesses.

Senior UX + UI Designer

Samaritan's Purse

Prioritized and managed scope of projects; project planning to execution, after identifying product weaknesses and gaining stakeholder buy-in: 
- One redesign achieved a 20% increase in on-page time. 
- A lead generation effort increased average daily applicants 3x within two weeks.

Identified weaknesses in current products and proposed innovative solutions based on business goals and user needs. One redesign caused a 20% increase in on-page time. 

Engaged emerging web/tech features and assessed current tech constraints to recommend design solutions that meet internal goals and deliver an optimal experience for the user. 

Wrote research proposals to translate usability data analysis, A/B testing, and research into actionable steps that meet business goals.

Senior Web (UI/UX) Product Designer

Led change management initiatives and training to onboard internal stakeholders on the use of an email testing platform across my department: 
- Reduced resource allocation by 30%.

Web Designer

Life Alert, Inc.

Produced advertising campaigns and designing content for medical devices using design principles.

Implemented a design documentation and archival system.

Proposed informed design solutions based on design best practices and consumer insights.

Creative Lead

Trailer Park

Created consumer-focused UI design for website user account forms and website visual designs.

Jr. Designer

Oversee.net

Created consumer-focused SEO interfaces, web forms, animations and email campaigns.

Freelance Web Designer

Deadline Advertising

Freelance Flash Designer

Design professional looking to join a new team to create impactful and results-driven products, with experience applying user-centered design methodologies to create informed design solutions that streamline the digital product experience in several different industries, across multiple platforms, with an average increase in performance of 20%.

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