PayQuicker

Associate Product Manager

Kyndryl India

• Collaborated closely with cross-functional teams, fostering a collaborative environment and enhancing communication, resulting in a 20% reduction in issue resolution time.
• Managed project timelines, scope, and budgets for multiple projects, achieving an average on- time delivery rate of 95% and staying within a 5% variance of the allocated budget.
• Lead discussions with project team to clearly articulate the results required to meet the business or customer need.
• Led requirement gathering sessions, elicited stakeholder feedback, and conducted thorough analysis to define and prioritize business needs, resulting in more accurate and focused product development.
• Orchestrated and facilitated agile ceremonies, improving progress tracking and achieving a 15% increase in team productivity through continuous improvement initiatives.
• Writing the business requirement documentation including overall solution, data definition, process flows, interfaces, product configurations, support tools and processes, reports, and other special considerations.
• Developed comprehensive business requirement documents (BRDs), functional specifications, and user stories, effectively communicating project requirements to development teams.
• Prioritized, groomed, and helped to develop 80+ user stories and epics, ensuring alignment with business objectives and user needs, resulting in a 20% increase in on-time delivery.
• Conducted user acceptance testing (UAT), identified and resolved 95% of defects, resulting in a 15% increase in customer satisfaction.
• Developed Chat bot for various teams using MS Power Virtual Agents and MS Power Platform, improving team productivity by 30%.

Product Owner

ITC Limited

•	As an Analyst, I have been responsible for managing and nurturing relationships with key accounts in the Bengaluru region. My role required me to bring growth in terms of sales value and volume while building new relationships and maintaining existing ones to yield mutual results. I successfully executed this role by leveraging my strong communication and relationship-building skills.
•	One of my key responsibilities was to plan and execute promotional activities and marketing communications for various products and categories across different channels and mediums. I collaborated with internal teams such as Brand Managers, CEOs, CXOs, Category Heads, Branch Managers, District Heads, and store managers to ensure that the marketing strategy was aligned with the business objectives.
•	To manage the sales value and volume of various key accounts, I maintained large sets of data, which I organized and segregated for easy reference. I tracked and analysed competitor data to ensure that our company's standards in the market were maintained with benchmark products.
•	Internally, I coordinated with multiple teams such as operations, logistics, finance, etc. to ensure that our processes were aligned with the timelines and that we were meeting our business objectives. I also planned, managed, and executed budgets for various retail accounts, which required me to have strong financial and budget management skills.
•	One of my significant achievements as a Business Analyst was ideating, planning, and executing the launch of new brands and products into the retail market. This required me to have a thorough understanding of the market dynamics and consumer behaviour to ensure that the launch was successful.
•	Overall, my role as a Business Analyst required me to be an excellent communicator, data analyst, and relationship builder. I worked collaboratively with various teams and stakeholders to achieve business objectives, which resulted in the growth of sales value and volume.

Key Account Executive

Runables

•	As a Marketing Intern at Runnables, I was tasked with generating leads and gaining market insights for the organization. Over the course of my internship, I successfully generated leads for the company through one-on-one meetings with potential clients, effectively utilizing my interpersonal communication skills to build strong relationships and promote the brand.
•	In addition to lead generation, I was also heavily involved in the brand-building process of the company. I developed and implemented various digital marketing and social media strategies to effectively promote the brand and expand its reach in the market. Through my efforts, the company was able to increase its online presence and gain visibility among its target audience.
•	Throughout my internship, I was able to gain valuable insights into the marketing industry and learned how to effectively identify and target potential customers. My experience at Runnables has provided me with a strong foundation in marketing and has prepared me for future roles in the field.

Marketing Intern

FUTURE CONSUMER LIMITED

•	During my time at FUTURE CONSUMER LIMITED in Bengaluru, I had the opportunity to conduct an organizational study as a part of my curriculum. The study lasted for four weeks, during which I gained valuable insights into the organizational structure, design, and staffing processes of the company.
•	One of the key aspects of my study was understanding the organization's structure. I learned how the company is organized into different departments and teams, and how each of these teams contributes to the overall functioning of the organization. By studying the company's structure, I was able to understand how different departments work together to achieve the company's goals.
•	Another important area of study was organizational design. I learned about the different types of organizational designs and how they impact the functioning of the company.
•	Staffing processes were another important area of study. I learned about the different stages of the staffing process, from recruitment to onboarding, and how these processes are managed in FUTURE CONSUMER LIMITED. By understanding the staffing process, I was able to appreciate the importance of hiring the right people for the right roles, and how this contributes to the success of the organization.
•	In addition to the above, I also learned about the various functions in the organization. This included understanding the role of different teams, such as marketing, sales, finance, and operations, and how they work together to achieve the company's goals. By studying the functions of the organization, I was able to appreciate the importance of collaboration and communication in achieving success.
•	I gained a wealth of knowledge and experience, which will be invaluable in my future career. The opportunity to learn from experienced professionals and work alongside them was an enriching experience that I will always cherish.

Intern

Conference Series LLC

•	As a Backend Analyst, I am responsible for interacting with global customers who attend the conferences organized by the company. My role involves understanding the needs and requirements of these customers and creating action plans to address their concerns. I believe that effective communication is key to building strong relationships with customers, and I work hard to ensure that their needs are met.
•	In addition to interacting with customers on-site, I coordinate with the team in the office to provide technical and administrative support. This involves communicating through calls or emails to ensure that customers have access to the resources they need to make the most of their conference experience.
•	One of my key responsibilities is managing large amounts of data related to customer details and event details. I create and maintain databases that track customer preferences, attendance records, and other important information. I also analyse this data to identify trends and patterns that can help us improve the customer experience.
•	My attention to detail and analytical skills enable me to effectively manage this data, ensuring that it is accurate and up-to-date. I also use this data to generate reports and insights that help inform decision-making and drive business growth.
•	Overall, as a Backend Analyst, I play a critical role in ensuring that our conferences are a success. By listening to our customers, providing support, and analysing data, I help to create an exceptional experience that meets their needs and exceeds their expectations.

Backend Analyst

I am a skilled and results-driven Agile Product Owner at Kyndryl India, where I collaborate closely with cross-functional teams to ensure timely and successful delivery of projects, adhering to agile principles and practices. I manage project timelines, scope, and budgets, achieving an average on-time delivery rate of 95% and staying within a 5% variance of the allocated budget. I also lead requirement gathering sessions, elicit stakeholder feedback, and conduct thorough analysis to define and prioritize business needs, resulting in more accurate and focused product development.

I have a PGDM in Marketing and Human Resource from Mats Institute Of Management and Entrepreneurship, where I gained a solid foundation in marketing concepts, strategies, and tools. I have leveraged my marketing expertise to plan and execute promotional activities and marketing communications for various products and categories across different channels and mediums in my previous roles as an Key Account Executive at ITC Limited and a Marketing Intern at Runnables. Through my efforts, I have generated leads, increased brand awareness, and enhanced customer satisfaction for the organizations I have worked with. I am a believer in continuous improvement and constantly strive to enhance the efficiency of the team and the delivery of projects. I am looking for opportunities to apply my skills and expertise to create value for customers and businesses.

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