SimpleLegal, an Onit company

Commercial Sales Account Specialist

Nuro

- Analyzed & annotated large data sets (~250 scenes per day) of simulated autonomous vehicle behavior using proprietary software tools to generate quality feedback & training data.  
- Selected by manager to train a vendor’s team on behavior criteria for special/pilot projects.  
- Selected by manager to join a 3-person Internal Quality Control team that reviewed data annotation on 40-100 scenes of fellow SBL associates and gave constructive feedback. 
- Assisted SBL onboarding team by training new associates on current behavior criteria. 
- Helped improve policy, decision making, and tooling UI/UX for the SBL team.

Simulated Behavior Labeling Associate

Flockjay

- Selected in the top 8% of all applicants for competitive 1:1 coaching in tech sales training. 
- 300+ hours of lead qualification, outbound prospecting, customer research, and industry mapping. 
- Mastered techniques in multi-channel outreach, leaving effective voicemails, crafting persuasive email cadences, objection handling, time management, discovery calls, and BANT. 
- Gained experience using Salesforce.

Tech Fellow

TBN Coffee Company 

- Earned the trust & business of 8 new accounts, helping almost double (2x) number of accounts as a sales representative.   
- Managed & cultivated 14 accounts, delivering premium account service to satisfied decision makers & owners as an account manager. 
- Co-Earned 3 5-star product reviews by coordinating with production team to fulfill & ship online orders to customers in Texas, Washington, and New York as an operations associate. 
- Gained experience with WordPress to maintain website, WooCommerce for online orders, & HubSpot for customer relationship management (CRM). 
- Represented the company at Houston City Hall for East End Day and at meetings for East End Chamber of Commerce.

Sales Representative, Account Manager, Operations Associate

Swyft Filings

-	Earned 13 5-Star reviews on TrustPilot from satisfied clients.
-	Assisted first-time clients, SMB’s, and veterans with business formation (LLC, C-Corp, S-Corp, Nonprofit, DBA) in all 50 states.
-	Answered over 800 inbound calls per month from current & prospective clients.
-	Trained new customer service representatives.

Customer Service Representative

UT Physicians

•	Founding member of CURE (Champion User Resource Expert) Team, a support group for process improvement in ambulatory care practice. 
•	Co-managed over 60+ Super Users in multiple clinics and across multiple specialties.
•	Trained users on new EHR implementations using Adobe Captivate & Qualtrics. 
•	Interviewed 65+ potential new Super Users, meeting goal of 150+ users by EOY. 
•	Created technical documentation for users.

C.U.R.E. Member 

Whole Earth Provision Company

- Assisted the Whole Earth community with any and all things gear-related. 
- Delivered overall customer service to internal teams and customers. 
- Trained team members on POS system. 
- Became knowledgeable in & sold: Black Diamond, Petzl, Sea to Summit, Stanley, YETI, Benchmade, CRKT, Osprey, Deuter, The North Face & Patagonia products, among others.

Sales Associate

HENDERSON ELECTRIC, INC.

- Worked as an Electrician Apprentice.
- Assisted journeymen with high touch projects. 
- Read and implemented blue prints. 
- Built junction boxes. 
- Measured and installed conduit. 
- Pulled wire. 
- Installed many types of electrical fixtures.

Electrician

Buffalo Bayou Brewing Company

- Delivered over 620 gallons of craft beer to over 60 accounts per week.
- Maintained quality customer service (front and back of house).
- Delivered front-line account management solutions for accounts in tandem with respective account managers’ vision & strategy.
- Assisted Brew Team with brewery operations. 
- Trained replacement distribution specialist. 
- Managed in-house events.

Distribution Specialist

Whole Foods Market

- Delivered classic Whole Foods customer service to over 100,000 customers at one of top 10 highest grossing stores in WFM.
- Facilitated Whole Foundation roll-out.
- Assisted the training of Front-End teammates.

Guest Services

Your corporate legal team *hates* moving slowly. They use our platform to do work at the speed of business. 

In-house counsel uses our platform to manage & analyze legal invoices, down to the line item, to reduce overspend on outside counsel.

On top of that, they can manage matters, easily build reports on their legal data, & speed up response times for legal service requests. 

All on one platform. 

This has upstream benefits for legal teams and downstream benefits for any team that depends on the legal team (like finance, sales, etc). 

----

Sales professional. Constant learner. Occasional writer. Future sailor & surfer. 

We are #missioncritical #law #legal #lawyers #legaltech #legalbusiness #legalops #bizops #finops #elm #clm #generalcounsel #corporatecounsel #contracts #ebilling #privateequity #venturecapital #vdr #finance #revenue #sales #software #saas #m&a #ipo #fundraising #business #entrepreneurship.

Taplio

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