Charter Communications

Focuses on improving leadership performance, fostering employee engagement and increasing organizational effectiveness.  Partners with multiple ecosystems and committees to assess needs, then design and deliver innovative programs that positively impact the business.

Certified instructor for the following programs:  Achieve Global, Situational Leadership II, FOLD (Charter Internal Program), DDI, DiSC and Leading a Respectful Workplace.  Between Technical and Leadership Training, I have facilitated in excess of 5000+ stand-up hours.  Employee of the Quarter in 2015 and 2016.  ‘Shining Star’ Award Winner in 2008.

Sr. Leadership Facilitator - Corporate Leadership Development Team

RadioShack

Responsible for maintaining and exceeding sales goals while delivering exceptional customer service.  Build, train and coach the sales team.  Oversee daily operations and insure accurate store inventory of over 10,000 SKUs.  

Graduated from the EMIT (Experienced Manager in Training) program.  Selected by District Manager to be a part of the team that refined auditing procedures.

Assistant Mananger

AMC Theatres

Responsibilities include managing budgets, analyzing financial reports, manage all aspects of human resources and administration while overseeing the daily operations.  Delivery of superior customer service, coach associates to bring a superior entertainment experience and deliver results through planning and execution.  

Graduated from both AMC’s District and Corporate Leadership Academies.  As General Manager, awarded ‘Best Theater in Brevard County for 2000’ by the Florida Today.

Senior Operations Manager/General Manager

Utilizes successful leadership and management skills to engage productive teamwork, mentor and develop cohesive teams that engage in superior delivery of training materials.  Current experience as a Supervisor/Trainer/Educator that offers expertise in stand-up instruction and document/module development for both technical and 'soft' skills.  

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