Venkata Rajesh V.'s Linkedin Analytics

With over 19 years of diverse management experience in captive, BPO, and BPM settings, I am a passionate and result-oriented professional who excels in delivering customer satisfaction, operational efficiency, and cost savings. I have a proven track record of leading and developing teams, managing business transitions, and implementing strategic and tactical sourcing and procurement solutions for various clients and stakeholders. As a Customer Service Support Manager at Saadia Group, I successfully set up a customer support center in Bangalore within 1.5 months, overseeing all aspects of hiring, training, renting, arranging, and managing resources and processes. I also demonstrated strong analytical, planning, organizing, and problem-solving skills, as well as an eye for quality and detail. I have an MBA in IT and E-Commerce Management, a certification in Coupa Administration, and an executive development program in Logistics and Supply Chain Management from IIT Delhi. I am fluent in Telugu, Hindi, and English, and I am looking for an immediate joiner opportunity where I can leverage my skills and expertise to add value and contribute to the growth and success of the organization.