Elevance Health

Serves as a trusted connector between client team members and the community, increasing communication and utilization of complete health, social services and client benefits. Conducts face-to-face outreach to team members through assessment and care gap closure. Documentation. 
•     Significantly exceeded client utilization goals in both stores (averaging 400%)
•     Teamed with client HR to create original, clear employee corporate flyer
•     Initiated client marketing project subgroups with National Resource Coordinators

Resource Coordinator

Corporate Eldercare Solutions, llc

ElderCare Professional

Candidate-owned consulting practice driving eldercare issue awareness in the workplace
•     Advise employees on elder resources
•     Front door” geriatric care management
•     Member, volunteer, speaker of Greater WI EAPA Chapter

Owner/Gerontologist/Eldercare Strategist

Senior Planning Group, Inc

Monthly care management for clients including health and welfare: needs analysis, communication with 
elder environment staff, vendors and families to ensure physical, social and overall life wellness

Care Manager

LTCG

Conduct life screening insurance applicant interviews nationally; established as Supervisor "Go To" for special handling and interpretation (ESL) cases. 
1) Question and probe for detailed medical data 
2) Document for underwriting 
3) Administer and data record memory and concentration exams
4) Communicate effectively with Asian, East European, African and South American interpreters

Long Term Care Insurance - Telephonic Interviewer, Underwriting

BrightStar of Milwaukee

Start-up Franchise Market and Competitive Analysis
Elder Assessments
Community Partnering Development
Marketing and Sales Consultation and Activities

Gerontologist

Home Instead Senior Care

Community Service Representative
Home Instead Senior Care – Milwaukee, WI (2002 - 2008)
Sales and Marketing representative for Milwaukee area franchise. 
•     Increased average monthly sales from 20K to 180K
•     Increased 2003 fiscal sales 94% with consistent annual double
      digit growth
•     Greenfield Chamber of Commerce Employee of the Year 2004  
•     Published recognition for research, development and
      presentation of eldercare benefit study: The Aging Effect on
      Corporate America: A study of the use of eldercare
      benefits by Milwaukee area industry, 2003-2004
•     2004 franchise billing recognized in corporate TOP TEN 
•     Number 1 in service inquiries among top 10% franchises
      worldwide (January-September 2007)
•     Home Instead Senior Care eldercare expert representative for
      Milwaukee TV stations WTMJ 4 (NBC), WISN 12 (ABC), WITI 6
     (Fox) and WDJT 58 (CBS) 2006-2008

Community Service Representative

Mount Mary College

Ongoing graduate study while employed full time at Home Instead Senior Care.

Graduate Student - Gerontology

Professional EAP Resource Coordination for 300+ employees; Gerontologist, Eldercare Strategist; Business and Program Development, Sales, Marketing, Writing,  Education and Advisement; Relationship Building and Strengthening, Problem Solving, Influencing, Research, Negotiating; C-Suite Communication and Public Speaking.

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