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Hey there! Thanks for stopping by! 🔹About Me 🔹 Excels in streamlining operational processes and enhancing employee experiences. A strategic thinker with a proven track record of developing and implementing initiatives that drive operational efficiency, reduce timelines and ensure date accuracy. Collaborative and inquisitive leader with 10+ years' experience in business operations, process improvement, project management and human resources across defense contracting, non-profit and small business industries. As an adaptable and results-driven Process Improvement professional, I am passionate about optimizing organizational performance. Notable Impacts: 🔹 Operational Efficiency: Redefined dated security clearance processes to reduce hiring and onboarding timelines by 50% from 6 weeks to 3 weeks. 🔹 Strategic Organization: Ability to lead projects and initiatives with keen attention to detail in creating and implementing processes that clearly outline responsibilities to achieve organizational goals and overall business growth. 🔹 Performance Management: Conducted systematic checks on new employee progress during first 30/60/90 days as well as employee engagement surveys for new/existing employees resulting in improved engagement and retention levels by 40%. 🔹 Client Engagement: Increased external stakeholder feedback ratings by 40% through building rapport, trust and remaining flexible in client needs. Core Strengths: ■Decisive problem solver that can conceptualize process improvement plans to improve efficiency. ■Strategic thinker that spots patterns and issues to identify alternative approaches and solutions. ■Effective communicator bridging gap between management and employees to foster collaboration. ■Empathetic approach in understanding employees at all levels to best support individual needs/goals. Experience with: ■BreezyHR ■ADP Run ■Workday ■Paycom Technical Tools: ■SurveyMonkey ■ERI Salary Assessor ■Trello Look forward to connecting and engaging with you!
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