Victoria Diane Interiors

Create welcoming, and beautiful home interiors utilizing what homeowner already owns. Market company services to key prospective clientele. Prepare homes for sale by using interior design expertise. Manage negotiations and relationships with vendors. Hold workshops in redesign and staging. Execute speaking engagements to create awareness of services and grow the client base.

Principle

Cook County

Assist Chief Administrative Officer and department heads with the development of budgets, policies, programs and other administrative functions relative to assigned agencies with the bureau of Administration.
Review confidential reports and managerial studies in order to make recommendations to the C.A.O. and ensure confidentiality.
Coordinate documents, policies and procedures for hiring personnel with Bureau of Administration; review/approve Cook County Board agenda items related to the departments in the bureau of Administration; work directly with department heads to effectively utilize appropriated funds and coordinate approaches to problem solving; coordinate special projects.

Administrative Analyst

Metropolitan Water Reclamation District of Greater Chicago

Administrative Aide to the President

Office of the Secretary of State

Handled daily operations of a special project for undocumented citizens; planned, organized, directed and evaluated the activities of the TVDL Information Line staff, including the supervisory work in planning, organizing, directing and coordinating staff activities of the Chicago TVDL Information Line; answered telephone inquiries, scheduled appointments, mailed out requested information; directed managerial policies and practices; established improved methods to motivate employees; maintained attendance records for the section; conferred with other supervisors and administrative staff to coordinate effective work flow.

Planned, supervised, reviewed and evaluated the activities of staff members engaged in answering customer calls pertaining to Temporary Visitors Drivers License program, scheduling appointments.

Directed managerial policies and procedures, developed and implemented operational procedures for the efficient operation of the section; attended various departmental staff meetings and made recommendations for new techniques to be implemented.

Established improved methods to motivate employees to increase job productivity; set and maintained work standards and evaluate employee performance.

Prepared daily and monthly statistic reports; made necessary recommendations on procedures to improve operational efficiency; prepared monthly inventory reports in commodities for office operations; submitted reports for approval of proposed budgetary materials for the section.

Maintained attendance records for employees; prepare employee evaluations; initiate disciplinary actions when necessary.

Performed other duties as required or assigned.

Coordinated rescheduling of appointments due to facility closure; over 500 people were affected; assigned applicants alternative locations in which to apply for their temporary drivers' license, while maintaining key operators to handle the day to day inquiries & appointments.

Phone Line Manager; Operations - Central Services, Special Projects - TVDL

America's Charities

Identified and communicated with large corporations in order to secure funding. Managed the donor record database. Formally acknowledged donor gifts, stewardship, pledge fulfillment, and renewal. Planned and directed special fundraising events for corporate and foundation guests. Developed strong relationships with board of trustees, staff faculty and volunteers. Assisted in strategic development and budgetary planning initiatives.

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