Above The Lobby

Above The Lobby was built to share that experience,  not in theory, but in practice.  The job of a GM takes dedication, skills, resilience, and fortitude.  And when your GM gets the needed support, everything else gets easier.  Visit www.AboveTheLobby.com today!

Founder

Self Employed

Empowering hotel and resort projects for operational efficiency and guest satisfaction. Successfully driven significant revenue growth and profitability enhancements for clients including Superior Hospitality, Anant Enterprises, S & L Hospitality, Vesta Hospitality, and private owners.

- Managed operations for 18 ventures, achieving an 80% revenue surge and a 45% profitability increase.
- Executed targeted marketing, boosting occupancy rates by 30% and direct bookings by 25%.
- Enhanced property values by 12% on average through capital improvement projects.
- Improved RevPAR by 20% across diverse portfolios.
- Conducted coaching sessions, improving service delivery and guest satisfaction scores.


Highlighted Projects:
- Holiday Inn Express Topeka North – Topeka, KS (ANANT for Life)
- Tru by Hilton and Clarion Suites – Madison, WI (S & L Hospitality)
- Alpine Lake Resort and Golf – Terra Alta, WV (ALPOA – HOA)
- Red Roof Inn -Wichita, KS (Providence Hospitality Partners)
- Fairfield by Marriott – Battle Creek, MI (Superior Hospitality)
- Aloft Hotel Omaha West – Omaha, NE (ANANT for Life, Omaha)
- Hideout Golf Club & Resort - Brownwood, TX (Private Client)
- Townplace Suites Marriott Kansas - Dodge City, KS (Extended Stay: 120 Rooms)

Let's connect to discuss how I can elevate your hospitality ventures!

Freelance Hotel/Resort General Manager Independent Contractor & Consultant (1099)

Lotus Management, Inc

Provided comprehensive operational oversight for hotel portfolio, overseeing financial management, staffing, and general operations.

Regional Director of Operations

Freelance General Manager Independent Contractor & Consultant (1099)

Delivered outstanding results with an average revenue increase of 80% and a 45% improvement in profitability for clients including Superior Hospitality, Anant Enterprises, S & L Hospitality, and Vesta Hospitality.

Highlighted Projects:
- Ramada Topeka West – Topeka, KS: 194 guest rooms, 50 apartments, 10,000 sq ft of meeting space, restaurant, full bar, indoor water park.
- Alpine Lodge – Keystone, CO: 52 Rooms.
- Four Points by Sheraton – Fargo, ND: S&L Hospitality, 90 guest rooms, 1,600 sq ft meeting space, full-service restaurant & Bar.
- Wyndham Garden – Shreveport, LA: 367 guest rooms, 15,000 sq ft of space, 1 Restaurant, 2 Bars.
- Hilton Garden Inn – Shreveport, LA: Vesta Hospitality, 142 guest room full-service hotel with meeting space.
- Holiday Inn & Conference Center – Fairborn, OH: 203 guest room hotel with restaurant, bar and 10,000 sq ft banquet space.
- Wingate by Wyndham – Tupelo, MS: 82 rooms.
- DoubleTree by Hilton – Thornton, CO: General Manager, 139 rooms, 1 Fine Dining restaurant, bar and 25,000 sq ft banquet space.
- Hyatt Place – Chester, VA: 120 guest rooms, with 1,200 sq ft meeting space.
- Holiday Inn – Hudson, OH: General Manager, 239 hotel rooms with 2 restaurants, bar and 17,000 sq ft banquet space.
- Grand Summit Resort & Conference Center Mount Snow, VT: Director, luxury 4-Star/4-Diamond 210/420 Room Timeshare Ski-In Ski-Out Condominium Resort.

Let's connect to discuss how I can contribute to your Hotel/Resort!

Contracted Hotel/Resort General Manager

Community College Workforce Alliance

Designed and delivered a pioneering pilot program aimed at elevating knowledge and skills for aspiring hospitality industry professionals.

Adjunct Teacher (Short-Term Pilot Project)

Dolce Hotels & Resorts

Developed and managed property department programs while maintaining the smooth day-to-day operations of this 4-Star, 98-suite resort with 15,000 sq/ft of IACC certified meeting and conference space. Directed a staff of 60 employees, ensuring exceptional service quality. The resort is conjoined with the world-famous Aspen Institute.

Achieved a 90% satisfaction rate through meticulous management and quality assurance.
Managed monthly expenses and conducted in-depth analysis of $1.2M in P&Ls.
Enhanced overall services and team performance, leading to improved guest satisfaction and operational efficiency.
Administered special needs for VIP guests, including high-profile dignitaries such as Bill and Hillary Clinton, Colin Powell, Sandra Day O’Connor, John McCain, Wesley Clark, Al Gore, Antonin Scalia, and Queen Noor of Jordan.

Director 

Above The Lobby was launched to provide hands-on support for General Managers, leveraging over six years of experience as a consultant and independent contractor in hotel and resort operations. With a proven ability to enhance operational efficiency and deliver measurable results, the organization focuses on empowering leadership while driving profitability and guest satisfaction through practical strategies.  

Past collaborations with clients such as Superior Hospitality, Anant Enterprises, and Vesta Hospitality have demonstrated a consistent ability to boost revenue and property value. By prioritizing coaching, capital improvement initiatives, and targeted marketing, the company continues to deliver sustainable growth and operational excellence for hospitality ventures.

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