Vidhya Anupkumar's Linkedin Analytics

I think like a customer. Customers have a certain objective in mind when they contact customer service, and they want action taken. So, I love to dig into customer problems and solve them. 𝗠𝘆 𝗳𝗼𝗰𝘂𝘀 𝗲𝘅𝘁𝗲𝗻𝗱𝘀 𝘁𝗼 𝗮𝗰𝗵𝗶𝗲𝘃𝗶𝗻𝗴 𝗸𝗲𝘆 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗳𝗼𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗰𝗲𝗻𝘁𝗿𝗶𝗰 𝗰𝘂𝗹𝘁𝘂𝗿𝗲, 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗮𝗺𝘀, 𝗮𝗻𝗱 𝘀𝘄𝗶𝗳𝘁𝗹𝘆 𝗮𝗱𝗮𝗽𝘁𝗶𝗻𝗴 𝘁𝗼 𝗻𝗲𝘄 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀. As a customer success manager, my strength lies in fostering organization and streamlining processes to make everyone's work smoother. Working alongside my team to enhance productivity brings me genuine joy. 𝗜 𝘁𝗮𝗸𝗲 𝗶𝗺𝗺𝗲𝗻𝘀𝗲 𝗽𝗿𝗶𝗱𝗲 𝗶𝗻 𝗲𝗺𝗯𝗼𝗱𝘆𝗶𝗻𝗴 𝗾𝘂𝗮𝗹𝗶𝘁𝗶𝗲𝘀 𝗹𝗶𝗸𝗲 𝗲𝗺𝗽𝗮𝘁𝗵𝘆, 𝗽𝗲𝗿𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗱𝗶𝗹𝗶𝗴𝗲𝗻𝗰𝗲, 𝘄𝗵𝗶𝗰𝗵 𝗳𝘂𝗲𝗹 𝗺𝘆 𝗽𝗮𝘀𝘀𝗶𝗼𝗻 𝗳𝗼𝗿 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲. I have successfully scaled up the customer service process by putting the customer at the center of all that I do. I excel at the execution of ideas with challenging constraints. I trust my intuition, but I seek data in decision-making. I love to excel at what I do, but helping my team achieve success gives me greater joy. I can align and lead teams of 25 to 50+ people. I am constantly learning to educate myself. I can stay calm and focus on making difficult decisions. I enjoy meeting people and learning new perspectives. I like to treat people with respect. If you want to get something done, you come to me—everyone who works with me knows that! 𝐖𝐡𝐚𝐭 𝐲𝐨𝐮 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐰𝐢𝐥𝐥 𝐦𝐚𝐧𝐢𝐟𝐞𝐬𝐭 Professional Skills: 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲, 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀, 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻, 𝗘𝗺𝗽𝗮𝘁𝗵𝘆, 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴, 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴, 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗔𝗱𝘃𝗼𝗰𝗮𝗰𝘆.