Enterprise Mobility

•Engage in a structured training program that covers various aspects of the organization's operations
participating in classroom training, workshops, and on-the-job training to acquire industry-specific knowledge
•Rotate through different departments within the organization to gain a holistic understanding of its functions in areas such as sales, marketing, finance, operations, and customer service
•Execute projects assigned by mentors or managers to apply theoretical knowledge in practical scenarios
•Learn project management skills, including planning, execution, and evaluation
•Analyze and interpret data relevant to the organization's performance
using data-driven insights to make informed decisions
•Collaborate with team members and other departments to achieve organizational goals
building effective communication and teamwork skills
•Understand the sales and marketing strategies of the organization
developing skills in promoting products or services and expanding customer reach
•Utilize critical thinking and problem-solving skills and addressing challenges and find creative solutions to improve processes

Management Trainee

CVS Health

•Maintains store management and inventory, supervision of staff, and policy implementation to deliver best in class customer service to patrons; regulates and retains employee staffing, while promoting CVS customer service culture
•Implement cost-effective strategies and process improvements, resulting in optimized operational efficiency and reduced expenses while maintaining high-quality service delivery
•Collaborates with cross-functional teams to analyze sales data, forecast trends, and develop actionable plans to increase revenue growth and achieve sales targets by 30%
•Foster a positive work environment by proving leadership and support to a diverse team, encouraging professional development, and promoting adherence to company policies and values
•Ensure compliance with industry regulations, safety protocols, and CVS’s internal policies, maintaining a secure and compliant environment for employees and customers

Operations Manager

Techtronic Industries - TTI

•Oversaw all facets of store operations, including inventory related procedures, merchandise resets, visual ad sets, and pricing compliance; while managing a high performing team of store associates, merchandise, and service coordinator to fulfill assignments
•Established mutually beneficial vendor partnerships to deliver on shipment and planogram expectations; while setting priorities for and carrying out duties relating to inventory management, pricing changes, product and marketing resets, and replenishment.
•Identifying underperforming KPIs and developing strategic answers that maximize utilization of the tools, initiatives and resources available

Territory Manager

•Analyzing and interpreting financial and operational reporting, including findings form store visits and audits; supervised revenue performance management to ensure maximum profitability; nurtured sales with ideal customer profile through promotional trading down efforts to reduce profit margin 
•Controlled 36% of demand generation to produce creative brand awareness through promotional tabling efforts of Milwaukee, Ryobi, and Rigid products; nurtured ideal buyer personas to generate flywheel and CLV repeat customers; increased conversions by 32% by managed branch email campaigns with multiple targeted segments per day

Field Sales and Marketing Representative  

Monmouth University

•	Generated $3M+ in event revenue through +20 major in-person and virtual fundraisers; utilized social media to promote upcoming collegiate events to students and staff via email mass marketing; established working relationship with students to create community collegiate awareness
•	Reduced costs by 30% of events budget by negotiating onsite and ongoing venue space market prices for events working directly with Dean; liaised with vendors, exhibitors, and stakeholders during the event planning process to ensure orderly schedule
•	Managed and coordinated all external event set-up, tear down, and follow-up processes; conducted final inspections on the day of event as well as post-event assessments

Event Coordinator

DICK'S Sporting Goods

•Displayed in depth product knowledge and lead merchandising team tasks such as organization, display, restocking, and price modification; upheld sales goals and objectives through digital and traditional efforts to uncover ideal buyer persona and guide customers through the buyer’s journey 
•Ensured proper product presentation while boosting sales by providing excellent customer service; troubleshoot and address customer problems
•Ordering merchandise and maintenance of records, including shrink results, planning, and cash register receipts and deposits
•Accountable for carrying out daily operational responsibilities connected to institutional sales for all assigned accounts

Assistant Store Manager 

Lowe's Companies, Inc.

•Increased product appeal by and customer experience through product demonstration and personalized upselling to patrons; completed set up, break down, and product preparation for promotional displays and in-store demonstrations
•Unloaded truck deliveries and fulfilled traditional and custom orders while maintaining inventory; maintained store standards and operating practices, including worker safety, inventory management, and loss prevention, in order safeguard company assets and reduce loss

Building Materials Department Manager 

Crate and Barrel

•Supervised, trained, instructed, and developed store associates in operational practices and procedures; reported directly to store manager
•Assisted with product placement to optimize visual merchandising efforts and exceed sales quota; maintained aesthetic presentation of floor to promote brand awareness and convenience for patrons’ shopping experience
•Worked as a team player to manage distribution and fulfillment of online orders and same-day pickups while interfacing with all levels of management to ensure timely delivery of goods and products to clientele

Visual Merchandise Associate

Management specialist with +8 years of experience in daily store operations, personalized customer service, and growth-driven business strategies and sales. Expert in Purchase-Inspired Merchandising, Retail Operations, Inventory and Loss Prevention, Order Fulfillment, Team Management, and Staff Training. 

Areas of expertise: Customer Experience, Sales and Profitability, Strategies, Retail Operations, Visual Merchandising, Inventory Management, Indirect/Direct Marketing, Brand Management, Leadership, and Inclusion and Diversity

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