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Experienced Learning & Development Manager with of working in various forms of L&D - foundation, graduate, private, corporate - all sectors (IT, Retail, Finance, Banking, Supply Chain & Logistics, Consulting). Skilled in Instructional Design, Facilitation, Mentoring & Coaching, Corporate Training Delivery, Online Content Development, Behavioural Skills ILT, Application/System ILT (in-house/external systems), Process Flow management, SOP/Procedural development, Online learning technologies (New IT - Mobile learning, Micro-learning, Infographics, Learner Management Systems - eFront, Moodle, e-Learning Content Development - Articulate 360, Rise, Review, Lectora Inspire, Adobe CaptivateAq), Big Data Analytics, Dashboard designs, Creating Training Plans & Strategic Learner Development plans and other various practises within end to end methodologies in L&D practises: Management of Training Budgets, Training Vendor Offerings, Skills Development Grants (Mandatory/Discretionary) , AET, Learnerships (Employed/Unemployed) & Bursaries. Managing Global Learner Management Systems and end to end Research & Development of country specific learning material. Global User Management and Customized Curriculums. User/Course Monitoring, Reporting & Training Analytics.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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