African Bank

Data entry and maintenance of customer/potential customer data bases
Delivering prepared sales scripts to persuade potential customers to purchase a product or service
Description of products and services
Entering customer information
Following up customer calls where necessary
Following up on initial contacts
Handling and resolving customer complaints
Identify and escalate priority issues
Maintain and deliver prepared sales scripts to persuade potential customers to purchase a product or
service.

Direct Sales Consultant 

The Cleaning Specialists

•	 Provided telephonic and email based customer support related to specialized cleaning of homes, 
         offices and warehouses.
•	 Processing of customer bookings and organizing service schedules.
•	Administrative duties including filing, recording of job cards, staff timesheets and leave forms, 
        reconciling petty cash.
•	Managing staff and ensuring daily tasks are completed.

Office Administrator

Nedbank

•	Counter Assistant dealing with clients account queries , issuing of bank cards, cheque books and  
        deposit books.
•	Assisted clients with fraud cases.
•	Banker Teller assisting clients with deposits and withdrawals.
•	Treasury custodian responsible for distribution of cash to Banker Tellers.
•	ATM Custodian responsible for ATM fault logging, ATM cash loading, balancing and clearing.

Multifunctional Consultant

•	Training of New Enquiry Consultants and Bank Office Staff.
•	Counter Assistant dealing with clients account queries, issuing of bank cards, cheque books and 
        deposit books.
•	Assisted clients with fraud cases.

Enquiries/Teller

•	Performing switchboard duties and assisting clients with telephonic queries.
•	Compiling back-office reports and branch reports.

Switchboard Operator and Back Office Administrator

•	Assisting clients with deposits and withdrawals.

Banker Teller

Standard Bank

•	Assist with clients account queries, settlement figures and requested documents and letters.

Call Centre Agent (Vehicle and Asset Finance)

eThekwini Municipality - Kelly

•	Administrative Support and Customer Service Representative.
•	Ordering and distribution of stationery for the various departments.

Call Centre Agent and Office Administrator

I am an Engaging and Detail-orientated Project Administrator, Customer Services Representative and
Administrator, with 20+ years' experience and 1-year 7 months experience as an Office Administrator where I assisted with the daily projects. My Skills are as follows: Organization Skills · Working Experience · Skill Development · Easily Adaptable · Attention to Detail · Administration · Office Administration · Customer Experience · Administrative Assistance · Project Coordination · Communication · Project Management

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