Collabico

Are you into creativity, problem-solving, business development, art, and marketing? So are we! 🧠🎨💼

Our mission is simple: Connect with like-minded individuals, collaborate, work together, and grow together! 🤝💡🚀

With Collabico, we're breaking boundaries and redefining how growth and collaboration intersect. 🌐

Founder

The ELD 2020

The first and only "Pay as you Drive" solution is now available in North America. 

Supported product and team operations, while facilitating management into a niche market, running weekly design sprints (empathizing, defining, ideating, prototyping and testing), along with daily scrums, in collaboration with ~500 users as well as managing major event days, schedules, timelines by creating programs
- Change management, Quality Management, while maintaining the Agile Values of transparency, inspection and adaptability throughout the year.
-Implementing multiple programs to meet our Quality Standards- Using Evaluation indicators, customer survey’s and feedbacks we were able to achieve our goal of 98% customer satisfaction and Ease-of-use in December, 2021. 
-Helped achieve a constant increase in revenue of 20% from the previous month, while exceeding our overall yearly revenue goals
-Natural coach, communicator and teammate who thrives hosting and being in retrospective meetings, to learn, understand, take on new challenges while adapting to the Team’s , Stakeholders’ and Users’ needs
-The PAYD ELD was created during the Pandemic to reduce the mandatory monthly costs that applies to a truck driver to operate in the US and Canada. We achieved our 20% increase goal in customer onboarding, retention and lifecycle and exceeded it by over 40% by end of July, 2022.
-Used multiple tools like Asana, JIRA, proprietary ticketing systems, Salesforce, Slack, Tableau, Microsoft Office- Excel, Word, Powerpoint, including design softwares like FIGMA, Adobe. 
-Responsible for budgeting, cost tracking and reduction. Along with the team we were able to meet our SMART Goals, while keeping transparency during communications
-Knowledge of the Three constraint- Time, Scope and Costs with the understanding of negotiating without authority
-Responsible for creating trackable growth in different areas of this product including Marketing, Sales, Operations, budgeting, Support and Retention

Business Development Manager

Hutch Systems Inc

-Develop and execute the company's operational strategies in alignment with overall business OKRs.
-Manage a teams of different departments.
-Create and oversee departmental budgets, optimizing resource allocation and cost control measures
-Identify opportunities for operational enhancements, implement process improvements, and monitor their effectiveness
- Lead and oversee key projects, ensuring they are delivered on time, within scope, and within budget, while mitigating risks.
- Allocate and manage resources
-Establish and maintain quality control standards
-Manage relationships with key vendors and suppliers, negotiating contracts and agreements 
-Stay up-to-date with industry regulations
-Utilize data analytics and performance metrics to monitor and assess operational performance
-Identify and mitigate operational risks, develop contingency plans, and ensure business continuity in case of disruptions
-Foster a customer-centric approach throughout the organization, ensuring a high level of customer satisfaction through operational excellence.
- Collaborate with other departments, such as marketing, sales, and finance, to align operations with broader company goals and objectives.
-Provide regular reports and updates to the executive team and stakeholders, highlighting key performance indicators and operational achievements.
-Develop and mentor team members, identify training needs, and create a culture of continuous learning and improvement within the operations department.
-Identify and forge strategic partnerships and alliances that can enhance the company's operational capabilities and competitiveness.
-Implement sustainable and socially responsible practices within the operations, including waste reduction, energy efficiency, and ethical sourcing
-Develop and execute crisis management plans to address unforeseen challenges and ensure business resilience
-Explore and implement innovative technologies and tools to streamline operations and enhance productivity

Head of Business Operations- Customer Relationships

Customer Experience Manager

Sales Marketing Manager

Sears Canada

- Answering customer queries 
- Handling cash register
- Promoting Sears' credit cards
- Conducting transactions like Sears' card payments, returns/exchange

Customer Service Associate

Helping Companies and Individuals Grow | Collaborator, Creator, Social Media tips/tricks, advisor, Project Management |

With over 10 years of personal and professional experience working with cross-functional teams, analyzing and synthesizing data into a story that resonates with a company's values. I have worked directly with the end users- empathizing with them to understand their pain points, only to solve them with easy to use products, services and projects

Seeking a Project Management and customer facing Career to utilize my organizing, documenting and problem solving skills

Taplio

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