Vivek Jain's Linkedin Analytics

When I discovered engineering as a career path, I realized I had found my true passion. I began my career in India with Tata Consultancy Services, where one of our leading clients quickly recognized my skills and invited me to relocate to the USA. This opportunity opened the door for me to expand my work on a greater scale. Over time, I progressed through various promotions and was later asked to join Comcast. At Comcast, I played a pivotal role in streamlining the front-end team and building innovative products that reached millions of customers across the United States. I dedicated myself not only to advancing my technical expertise but also to strengthening my leadership abilities, always with a strong focus on helping my teams grow and perform at their best. After Comcast, out of nowhere, I was presented with an incredible opportunity to join Peapod Digital Labs (now Ahold Delhaize). Here, I led digital product development for critical e-commerce journeys including search, browse, PLP/PDP, cart, and checkout across several household brands such as Stop & Shop, Food Lion, Giant Food, Martin’s, and Hannaford. My work was centered around delivering seamless omni-channel experiences, optimizing customer journeys, and driving measurable impact at scale. Most recently, I was selected as a Digital Development Manager at Academy Sports + Outdoors, where I lead top-of-the-funnel pods for academy.com. In this role, I focus on building customer acquisition strategies, improving digital engagement, and driving innovation to strengthen Academy’s presence in a competitive retail market. Career Highlights ✓ Saved $250M and improved customer experience by building a reliable operational software system. ✓ Reduced customer wait times by 89% and decreased technical costs by replacing a complex CRM with a simple, cost-effective user interface. ✓ Cut costs by $65K annually by spearheading the transition from Oracle DB to PostgreSQL, reducing recurring technical issues. ✓ Championed omni-channel e-commerce transformation at Ahold Delhaize, driving higher conversions and enhancing brand loyalty. ✓ Led customer initiatives at Academy Sports + Outdoors, boosting top-of-funnel engagement and creating scalable growth models. Core Competencies Complex Project Management | Strategic Planning & Forecasting | Project Team Leadership | Business & Data Analysis | Digital Transformations | Quality Assurance | Risk Mitigation | Stakeholder Development | Global Initiatives Technical Skills AngularJS | Bootstrap | TypeScript | Responsive Web Design | Go Programming | PostgreSQL