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Vivian Martin

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A Strategic Problem Solver, Thought Leader, and Technology Evangelist with a passion for Product Management, Innovation and Growth. A Product Leader and Ex-'Amazonian' with several years of experience in Defining, Designing and Shipping amazing products that add value to customers. I am a strong advocate for 'voice of the customer', with a passion for product thinking and enjoy pushing boundaries to create the best possible customer experience. I have deep empathy for customers and I love transforming an ambiguous vision into reality - through shared alignment and an actionable product strategy. My peers would describe me as a creative "Out-of-the-Box" thinker - who finds innovative ways to solve problems, enjoys collaborative work and making new connections. I'm also very passionate about leading, developing and growing high performing teams. A team player with a good sense of humor and someone who is always looking for ways to improve business outcomes and customer experience. For any initiatives that I Lead, I take a "Value" front and centre approach, and I always aim to keep the customer at the centre of any products we're trying to build. I believe that, every product needs to serve a specific purpose - based on the customers' needs, and the product's success is measured by the value delivered. Over the years I've specialized in Product Management, Product Leadership, Agile Delivery methodology, Continuous Improvement, Business Analysis, Waterfall Project Delivery, Product Development and Bespoke Software Development. N.B. I'm always 'nimble' learning! :) Notable Industry Certifications: ** RARE with Google Leader since '22 ** NAB - Distinguished Leadership ** ICAgile - Agile Product Ownership ** ICAgile - Enterprise Product Ownership ** Design Thinking - IBMI Berlin ** Certified Scrum Master - Agile (Scrum/Kanban) ** Certified Lean Six Sigma - Master Black Belt ** Certified Improvement Advisor - IHI USA ** Certified Change Agent - NHS England

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