FieldWorker

•	Increased client satisfaction by 80% on issue resolution through extrapolation of user feedback and prioritization for addressing product development challenges
•	Led all aspects of ideation, strategy, planning, and implementation for digital projects, resulting in a 20% increase in online conversion rates 
•	Cooperated with product management team to identify and prioritize new features and improvements, resulting in a 10% increase in customer satisfaction
•	Concluded website funnel analysis to identify opportunities to drive conversions, resulting in a 15% increase in website traffic
•	Analyzed key metrics to measure the success of projects and provided read-outs to leadership, resulting in a 10% increase in customer satisfaction scores
•	Planned closely with design team to develop a user-friendly and visually appealing interface for the company's flagship product, leading to a 15% increase in user retention

Product Manager

DesignNBuy, INC. Web-To-Print Solution

•	Steered E-commerce (B2B and B2C) platform vision and communicated product roadmap in Agile/SCRUM environment, with cross-functional teams of business, engineers, user experience, analytics, and customer care
•	Led development and launch of a new e-commerce platform that increased online sales by 30%
•	Conducted Market research and drafted a consumer survey to collect feedback on company product range to deliver functional and quality improvements
•	Accomplished two legacy product OKRs within seven months, resulted in an increase in user conversion by 40%
•	Led the eCommerce shopping experiences by working with UX, engineering, VOC, AB testing, analytics, and senior leadership
•	Revamped 360-degree user journey experience from browse-search through cart and checkout conversion

Product Manager | Product Owner

Experior Technologies

•	Supervised a team of 6 engineers to deliver two merchandizing features B2B website for commercial clients, with an expected 4% boost in customer satisfaction at launch 
•	Evaluated assessed requirements for 30+ customers and introduced compatible and suitable implementations
•	Aided in opting for design methodologies, toolsets, and accomplished coding alongside planning and directing tests

Senior Software Engineer

•	Coordinated with P&G customers to understand issues faced with application and resolved it
•	Partnered with infrastructure teams, DBAs, and Oracle OBIEE support for unknown issues faced in OBIEE
•	Interacted as Incident Manager and coordinated planning and execution of incidents with platform owner and service owner

Software Engineer

With over 10 years of experience in product management, I am passionate about delivering innovative and customer-centric solutions that drive business growth and user engagement. As a product manager at FieldWorker, I lead the ideation, strategy, planning, and implementation of digital projects for various clients, from e-commerce platforms to web applications.

My core competencies include technical requirements analysis, agile/scrum methodology, market research, user feedback, project management, and data-driven decision-making. I have increased client satisfaction by 80% on issue resolution, online conversion rates by 20%, and website traffic by 15% through my projects. I also collaborate with cross-functional teams of engineers, designers, analysts, and customer care to align product vision and roadmap with stakeholder expectations and user needs.

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