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As the Head of Community Management at Mansions Owners Association Management, I oversee the delivery of high-quality services and solutions for a portfolio of mixed-use properties in Dubai. I have 19+ years of experience in the facility management, hard and soft services sector, and I hold a Level I Thermographer certification from the ITC Infrared Training Center. My core competencies include owner's association management, contracts management, project management, MEP works, cost optimization, and staff training. I have successfully implemented innovative and sustainable initiatives that enhanced the efficiency, performance, and value of the facilities under my management. For example, I spearheaded the Siemens digital solution "Demand Flow" that resulted in 20% savings on electricity charges for a Tier 1 mix-use complex. I also optimized the BMS and heating control systems for several projects, achieving significant savings on electrical and heating charges. My mission is to provide exceptional service and satisfaction to the owners, tenants, and stakeholders of the properties I manage, while ensuring compliance with the highest standards of safety, quality, and sustainability.
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