Hamdard Pakistan

Leading the Technology division and looking after Nationwide IT operations:

- IT Strategic Planning
- IT Governance
- IT Policies & SOPs Development
- SAP S/4 HANA ERP Operations 
- Data Center Operations
- Network Infrastructure Operations  
- e-Commerce Operations
- Cloud APPs Integration
- Service Desk Operations
- Business Intelligence (BI) and Business Analytics
- Cyber Security Awareness
- IoT integration for Predictive Analytics
- IT Capex Budgeting
- IT Team's Personal Development
- IT Team's Training

Head of IT | SAP Head | CISO 

A Renowned Nationwide Retail Group

Leading the Technology department and looking after Nationwide IT operations of ERP, Infrastructure and Service Desk operations, with extensive focus on Cyber Security

KEY RESPONSIBILITIES:
•	IT Strategic Planning
•	Developing, implementing & reviewing IT Strategies to achieve business objectives efficiently
•	Reviewing Business requirements and recommending innovative solutions in accordance with international standards
•	Performing Technology Risk Assessment and Risk Mitigation activities  
•	Advising / recommending appropriate Technologies on implementing controls for Networks Infrastructure, ERP, Application Development, Storage, Data Center, Help Desk, Servers security and their external integration
•	Periodically reviewing the Security & Governance documentation to ensure compliance to local regulations (e.g. SECP) and International Standards (ISO2700K, NIST, GDPR etc.)
•	Conducting training programs for IT staff, users and executive mgmt on Information Security awareness 
•	Managing nationwide operations of Network Infrastructure, ERP & Service Desk in context of Cyber Security
•	Assessing Cyber Risks and implementing controls to mitigate risks
•	Providing extensive support to MS Dynamics AX ERP & ORACLE HRMS nationwide operations
•	Continuously reviewing security policies in view of international standards and latest trends

KEY ACHIEVEMENTS:
•	Introduced IT Governance Framework
•	Formulated IT Strategy in alignment of ISO27K, NIST & ITIL Standard/Frameworks
•	Designed Security Policies & SOPs to protect organizational assets 
•	Defined strategies to identify and mitigate Cyber risks
•	Trained staff to efficiently deal with Cyber threats
•	Significantly secured ERP & Network Infrastructure
•	Secured the Data links through Firewalls with automated Failover strategy 
•	Incorporated Backup strategies to protect IT assets and ERP & Users' data 
•	Incorporated IT Help Desk Ticketing System
•	Implemented Incident Response mgmt system for all IT incidents

Head of IT | Chief Information Security Officer (CISO)

OMNI Consulting (Information Security Consultants) 

Worked as a Sr. Consultant IS and looked after all Information / Cyber Security, IS Audits and ISO 9001 QMS projects.

KEY RESPONSIBILITIES
• Working on Information Security (IS) & Risk Management frameworks, including ISO 27001:2013 ISMS, NIST, GDPR & PCI-DSS to manage nationwide projects 
• Conducting workshops and sessions about Information Security Risks awareness and IS training programs considering threat landscape
• Providing consultancy on Information Security related assignments in context of Application development, Infrastructure and Data Centre operations
• Designing solutions for GRC (Governance, Risk & Compliance) related assignments
• Worked on e-Commerce business solutions designing

KEY ACHIEVEMENTS
• Lead the ISO 27001:2013 ISMS implementation projects, performed gap analysis and documented the relevant controls to bridge the gaps
• Worked as Chief Information Security & Risk Management Consultant on ISO 27001:2013 ISMS implementation project for Pakistan’s largest insurance group, EFU Life 
• Identified information security risks in the client’s entire Network Infrastructure, App Development & Data Center operations. 
• Applied ISMS, NIST, GDPR & OWASP Frameworks to define comprehensive security policies and performed vulnerability assessment to find the weaknesses in the entire infrastructure & Apps Development 
• Designed & documented IS policies, procedures and performed a comprehensive risk assessment / treatment process to safeguard company’s nationwide infrastructure, followed by a detailed IS Audit
• Conducted corporate training on ISO 27001 ISMS, ITIL-4, CISA & CBAP for various corporate clients

Senior Consultant - Information Security | Risk Management | Compliance

JSB Group (IT & IS Consultants) 

Lead the IT, Security & Business Teams at JSB Group.

KEY RESPONSIBILITIES:
•	Providing leadership & direction on InfoSec, GRC & Cybersecurity domains
•	Keeping tabs on technology trends that have the potential to improve the services
•	Acting as an IT Business Partner and provide leadership, coaching, and direction to teams
•	Planning for the business continuity (BCP) & Disaster Recovery (DRP)
•	Improving the ERP Product
•	Evaluating new trends in the Information Security considering Threat Landscape

KEY ACHIEVEMENTS:
•	Played a vital role in the strategic restructuring of JSB Group to meet the business needs in just six months after taking charge
•	Extensively worked in securing the clients' Infrastructure using international security standards
•	Helped customers implement ISO 27001:2013 ISMS Standard
•	Designed Information Security & Risk Mgmt strategies
•	Designed security solutions for Network Infrastructure using Clustered Servers
•	Achieved distribution license from International Petroleum vendor, at ZERO COST, through extensive negotiation, and expanded the business in the entirely new Petroleum domain to achieve big profit margins
•	Significantly enhanced ERP System through BPR & incorporating User Experience
•	Established state-of-the-art Training center for In-house Trainings to enhance Technical and Management skills of employees and customers
•	Incorporated Microsoft Power BI (Business Intelligence) technology into the ERP System to enhance Management Dashboards and enabled management make effective decision making
•	Designed an extensive Failover Clustered Network (Windows Server 2012/SQL Server 2012) for various customers to provide an stable High Availability & Disaster Recovery (HA/DR) Environment
•	Designed a comprehensive Bi-Directional Data Replication Model for Multi-Branch POS setup for the clients 
•	Prepared Technical Documentation (SLAs, SOPs, BRDs, SWOT & GAP Analysis)

Chief Technology Officer (CTO) | Head of InfoSec & Enterprise Risk Management | IS Audits

TGPL, Oil Marketing Company (OMC)

Headed the IT department at TGPL for 3 years approx.

KEY RESPONSIBILITIES:
•	Selection of ERP; management of ERP Lifecycle
•	Management of Nation-wide IT Infrastructure 
•	IT Team-building, Motivation, Retention
•	Build and maintain lasting relationships with customers and vendors
•	R&D Management for new IT projects
•	Business Continuity Planning & Disaster Recovery Management, Manage Data Center operations, Network Design & Operations, Server Infrastructure, Network Security, Information Security & Risk Management, IT Helpdesk Function, IT Procurement, Vendor Management, Capacity Planning, IT Budgets / Head Count Planning, IT Audit Compliance and Project Management

KEY ACHIEVEMENTS:
•	Successfully deployed a modern ERP System, Microsoft Dynamics AX 2012 R3 ERP at TGPL’s  Head Office and all nation-wide branches (Petrol Stations & Restaurants)
•	Introduced Tablet-based ordering system with kitchen’s category-wise functionality at restaurants, for the first time in Pakistan
•	Introduced Petrol Station Automation system (with Hardware interfacing) at all petrol stations and integrated them with the ERP of the company and saved about 87% in costs while working 
•	Upgraded Country-Wide Network Infrastructure to Giga Network and successfully managed nation-wide branches at geographically dispersed locations 
•	Incorporated high speed Data Links with Backup Management for the ERP System
•	Established Country-Wide centralized CCTV System to monitor and performance evaluation of the site staff, that significantly improved the HR efficiency 
•	Established state-of-the-art Server Room with a mix of IBM, HP & DELL Servers, Fortinet Firewall and High Speed Routers
•	Established DR Sites for smooth Business Continuity and Disaster Recovery
•	Effectively negotiated with the vendors to significantly reduce cost of each project

Head of IT (Governance | Cybersecurity | Risk Mgmt | Compliance)

MSFI Group (FMCG Food)

Worked as the Head of IT at MSFI Group for over 5 years.

KEY RESPONSIBILITIES:
•	Manage Network Operations, Infrastructure, Hardware, ERP, Cyber Security, Application Security & Database Security
•	Develop, support, lead and manage the IT Team and provide strategic direction to the department in line with business strategy
•	Manage and review project resource demands across the organization to ensure superior delivery of technology in line with business needs

KEY ACHIEVEMENTS:
•	Developed and documented Information Security & Governance policies and procedures
•	Trained the staff on security awareness to compliance with the InfoSec policies
•	Conducted IS Audits to find the gaps and recommended preventive actions to bridge the gaps
•	Successfully implemented time management system for tracking and recording employee attendance, introduced Fiber Optic technology for Internet and ERP System in the organization, advanced IP based PABX and CCTV systems at the Group level
•	Implemented a modern ERP system for all Group companies that runs simultaneously at company’s  head office and branches

Head of IT (IT Governance | IT/IS Audits) 

Headed the IT department at Yaqeen Education Foundation for over 3 years.

KEY RESPONSIBILITIES:
•	Develop, support, lead and manage the IT team, set IT objectives and budget in line with business strategy
•	Manage network operations, infrastructure, hardware, and ERP system
•	Assess risks and manage projects
•	Continuously review IT standards and practices
•	Prepare feasibility reports and proposals
•	Software testing and Software Quality Assurance

KEY ACHIEVEMENTS:
•	Successfully implemented School Management System for Head Office and all branches of Yaqeen's campuses
•	Authored IT books at YEF as per their syllabus
•	Revamped the website, set up modern IT labs throughout Yaqeen's campuses with advanced facilities and conducted workshops and training session for IT literacy

Chief Technology Officer

Gradient Technology Inc. (US Based IT Consulting Company)

Worked as IT Manager for over 1 year.

KEY RESPONSIBILITIES:
•	Manage and oversee the operations of the IT department including General IT Security, Application Security & Database security Management, Systems Analysis, Database Administration, Project Management & Risk Assessment
•	Work closely with senior-level management to identify new business opportunities and planning activities 
•	Review and prioritize infrastructure needs and recommend improvements in support of changing business needs
•	Technical and User-Level Documentation 

KEY ACHIEVEMENTS:
•	Implemented Document Management System(DMS) to promote paperless work environment

IT Manager

Hilton Pharma (Pvt.) Ltd.

Worked for over 6 years at Hilton Pharma
Key Responsibilities:
•	Manage key systems including the General Ledger System, Accounts Receivable System, Accounts Payable System, Cash Management System, Sales and Distribution System, Sales Return System, Production System, Fixed Assets System, Capex Management System, Online User Complaint System and HRMS

Project Manager

With over 20 years of work experience, spread across different industry sectors, I’m a visionary IT Leader with a strong track record of innovation. I take great pride in being associated with some of the best organizations during the course of my career which has helped me acquire diversified work experience. 
From FMCG to Retail, Pharmaceuticals, OMC, Education and Consultancy sectors, I have enjoyed working with cross-functional teams on projects related to IT and business planning, business strategy, implementing technology solutions, organizational processes optimization and business infrastructure to maximize ROI and create business value. 

AREAS OF EXPERTISE:
•	   IT Strategic Planning
•	   Team Leadership
•	   Implementing GRC (Governance, Risk, Compliance)
•	   Info / Cyber Security Frameworks ISO27K | NIST | GDPR | PCI-DSS
•	   ISO 27001 ISMS Implementation
•	   Risk Management
•	   Project Management
•	   ERP Systems Implementation
•	   Infrastructure Management
•	   Application Development
•	   Failover Clustering & Replication Strategy
•	   BI & BA
•	   Business Process Re-engineering (BPR)
•	   Business Continuity & Disaster Recovery Planning
•	   IT Team Development & Retention
•	   ISO 9001 QMS
•	   Information Security Audits

KEY SKILLS:
•	   Strong leadership capability in managing cross-functional teams on different projects, and influencing key stakeholders and senior-level management
•	   Extensive experience in implementing Info / Cyber Security Frameworks
•	   Managing Nationwide IT overall operations, improving operational efficiency, service delivery and information management across all business units
•	   Sound knowledge of current and emerging technologies, technology directions and strategic application to business need


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