Allomate Solutions

Allomate specializes in automating and digitizing business solutions for a variety of industries. We offer a range of services including CRM, digital field applications, workflow automations, and e-commerce solutions. Our goal is to help businesses streamline their operations and increase efficiency through the use of innovative technology.

- Recognized as one of the top 10% of startups for 2017 by Websummit. 
- Successfully introduced a SaaS platform for digitizing and automating sales and distribution operations in the FMCG and CPG industry.
- Successfully developed and introduced multiple custom-designed ecommerce and business solutions for both domestic and international markets.

Founder & CEO

Astorion

Digital Transformation Advisor

Source Code (The Science Of Things)

Responsible for developing and implementing the overall strategy for cognitive training programs and content, and post training projects.

Head of Program & Content Strategy

Zong CMPak Ltd

Responsible for maintaining exceptional customer experience through problem-solving and managing staff, expenses, key performance indicators for sales and service, and developing strategies to increase mobile broadband sales and terminal usage.

 - Implemented a successful sales strategy that resulted in a 58% increase in revenue and 178% growth in mobile broadband sales.

- Consistently exceeded monthly sales targets while maintaining high levels of service quality, with benchmarks consistently above 95%.

- Led the team to the top spot in both sales and customer service nationwide from July 2016 till January 2017.

Manager Sales & Customer Services

Responsible for developing & delivering various commercial training plans for Sales & Marketing Teams with an additional responsibility of executing monthly Regional Quality Assurance Audits Plans for the Sindh & Baluchistan Provinces.

- Successfully implemented capacity development projects that had a positive impact on employee retention, revenue generation, and service quality.

- Delivered numerous awareness sessions on 3G and 4G mobile technology, mobile broadband services, mobile financial services, and other company products.

- Successfully developed and implemented effective quality assurance parameters and monthly evaluation plans for customer service centers.

Sr. Executive Quality Assurance & Commercial Training Unit

Led a 27 member Inbound Contact Center Team with various sales & service targets.

- Constantly achieved FCR (first call resolution) and CSI (customer satisfaction index)Targets on monthly basis. 

-  Led a cross and upsell project that generated an annual gross revenue of over 180 million rupees. 

- Successfully Executed a Project of 1 Million New Activations for the month of Nov 2012.

- Participated in a cross-functional CEO-led Six Sigma project focused on nationwide network construction & roll out.

Team Lead - Contact Center

Telenor

Responsible for directly interacting with customers on a daily basis, promptly responding to their queries and complaints, and meeting individual sales and service targets.

- Started and implemented a regional sales training program for up selling of smart phone handheld devices and blackberry services.

- Regional S&SC POC for Mobile Financial Services & POS Marketing Materials. 

- Consistently achieved the highest customer satisfaction index score of above 90% on a monthly basis.

Customer Relations Executive

Future Shop is now operated by Best Buy.

Responsible for leading a sales team, developing and implementing sales strategies, coach and train new team members, analyze sales data, manage inventory and budgets, and provide excellent customer service to drive sales goals and improve customer satisfaction. 

- Successfully led the team to reach a top dollar target of 1 million CAD in sales revenue in a single day.

- Successfully led the department from 128th place in Canada to 16th place, earning the Best of District award.

- Developed and implemented a sales plan that achieved maximum gross margin targets while minimizing the number of clearance products on hand.

Department Sales Manager (iT)

Responsible for directly selling home theater and entertainment products to walk-in customers as well as corporate customers. I handled all aspects of the sales process, including analyzing requirements, demonstrating products, answering customer questions, and closing sales.

- Ranked amongst Top 20% Product Experts for the West Coast. 

- Recognized as a top product expert for bundle sales and home theater installation services.

- Youngest to be Promoted to Future Leader Program in West Coast.

Product Expert

I have been a Bouncer, Sales Manager, Corporate Trainer and now a Founder. 

In my 16+ years of professional experience I have worn many hats and worked in different roles & capacities - which has taught me a bit of everything.   

During my corporate career, I had the privilege of working with companies like Best Buy Canada, Telenor Pakistan & China Mobile in sales and customer experience management roles.   

As a founder, I have successfully launched a SaaS that has helped digitized Field Sales & Distribution Operations for some of the leading FMCG & CPG companies of Pakistan with an average impact of 30%+ (YOY) Top Line Growth.

My core strength has always been extracting actionable insights from any form of data and putting those insights into action!   

I love to brainstorm new ideas, work on process optimization and off course business data. 😀

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