Hong Leong Bank Berhad

Production & Application Support Engineer @ Information Tech. Dept.

📌 Lead, coordinated, executed & delivered two concurrent IT projects on June & July 2023
📌 Training and on-boarding new team members

Technical skills:  IBM WebSphere, Redhat Jboss, MySQL, Oracle SQL, MSSQL, Networking & Architecture

Senior Executive

Production & Application Support Engineer @ Information Tech. Dept.

- Supporting, monitoring and maintaining the online and mobile retail banking apps & servers
- Resolving production issues from HLB Connect - Malaysia, Cambodia, Vietnam & Singapore
- Deploying fixes, enhancements, performance tuning and data patching
- Crafting and enhancing Linux & SQL scripts to automate tasks
- Building reports and graphs for incident or problem analysis.

Information Technology Executive

1. Software Development - 6 mths
- API development and solving bugs for the online banking system.

2. Production Support - 6 mths+

Graduate Trainee (IT)

Neural Technologies Group

Internship

The Boys' Brigade in Malaysia

Served as an Officer in assisting, coordinating, and streamlining the Kuala Lumpur State Council's administration works and activities, included with ad-hoc tasks.

Worked on:
1. Redesigned klbb.org.my and the backoffice.
2. Streamlining the Administration works of the Secretariat Office
3. Supported 5 BB company start-ups in the Kuala Lumpur area. - Extension works
4. Secretariat member of BB Anchor Run 2015-2019, BB Malaysia Pesta 2018, KL NCO Training School.

Published works:
1. klbb.org.my
2. KL State BB Quarterly Newsletter (2017, 2018)
3. Press releases in The Star, China Press and Guang Ming Daily

Administrative Assistant

Currently an IT Application & Production Support staff in Hong Leong Bank Berhad. Solving banking app technical issues and delivering solutions.

Concurrently, serving as a Captain in the 4th Kuala Lumpur Boys' Brigade. Overseeing and involving in planning, operations and administration of the Company. Setting out on a mission to cultivate leadership, camaraderie and positive values to the current generations. We are open for boys 9-18 y/o, if your children are interested, feel free to pm me! https://bbmalaysia.org/front/

Technical analysis, problem solving, investigating issues, getting team to work together are my core skills. Involving in the Boys' Brigade, fiddling with IT stuffs, and digging fun facts are my passions.

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