ServiceMax, a PTC Technology

Product Success Manager

Omnivo Digital

-Participate in discovery meetings and gather requirements.
-Configure the Salesforce.com platform per client needs and automate processes ( workflows, process builder)
-Create new reporting capabilities and respond to ad hoc requests as needed.
-Analyze and migrate data per client needs.

Salesforce Administrator - Contractor

St. Michael's Learning Academy

I've been working with the SMLA staff to set up their education cloud managed package and handle any customization needed on Salesforce

-creating automations with lighting flows
-integration with Jotforms 
-Integration with DocuSign
-Creating new fields and Objects
-Installing the K-12 accelerator and education cloud manage package
-Data migration and loading student data via data loader 
-Creating user accounts
-Developing reports/dashboards that yield meaningful metrics
-Creating sharing rules and access privileges so records can be viewed appropriately and manipulated
-Creating flows and automating processes
-Used validation rules to require needed fields
-Process automation via process builder
-Developing an approval process for student enrollment

Salesforce Administrator/Analyst

THCP LLC

-Work closely with internal and external vendors/partners to deliver high quality and accurate benefits administration and communication materials. 
-Maintain strong working knowledge of the day to day operational challenges of a multi faceted benefits program with the ability to troubleshoot multiple issues at the same time.
-Act as the technical HRIS expert. I work closely with internal IT and external partners to ensure the HRIS data is sent timely and accurately. 
-Manage and perform analysis on various technical processes including internal payroll processes. I work closely with IT to trouble shoot and update any payroll technical issues. 
- Provide support within a larger team to develop new hire and open enrollment processes, materials, and communications.
-Process and ensure all 7000+ semi monthly employees are deducted for their elected benefits. This includes billing and tracking employees on leave.

Sr. Benefits Consultant

Empyrean Benefit Solutions, Inc.

-Create and execute project work plans and revise as appropriate to meet changing needs. 
-Manage the day-to-day benefits administration based on the established Statement of Work and contract per client
-Manage the development of team by ensuring, when possible, that project tasks are in line with each team member’s career interests. 
-Develop Open Enrollment Project Plans that include: Benefit Plan Design Changes, Dual Year Processing, System Configuration Changes, Carrier Files, Vendor Management, Payroll, Service Center Phone Line.
-Visit potential clients and discuss the benefits administration model along with the interaction between the project manager during implementation and on an ongoing basis.

Project Manager

Mercer

Previous position: Business Analyst

-Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met.
-Serve as the key resource for day to day issues.
-Ensure the team delivers quality service to our clients, that accuracy and time standards are consistently met.
-Manage client business process and identify areas for continued improvement.

Client Services Team Lead

Experienced IT professional with a demonstrated history of working in the human resources industry. Skilled in customer service, requirements analysis, employee benefits design, requirements gathering, and business process improvement. Strong IT professional with a master’s degree focused in computer information systems from University of Houston, Victoria.

Taplio

Wassim C.'s Linkedin Analytics

Wassim C.

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Wassim C.'s Linkedin Analytics

Wassim C.

Want to drive more opportunities from LinkedIn?

Wassim C.'s Linkedin Analytics