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Wayne McCulloch's Linkedin Analytics

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Wayne McCulloch

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I am the Chief Customer Officer at Alkami Technology, where I lead a global team of customer success, support, experience, knowledge, and services professionals. With over 25 years of experience in the SaaS industry, I have a proven track record of driving customer adoption, retention, expansion, and advocacy through innovative and scalable solutions. My mission is to help our clients transform their digital banking capabilities and grow confidently, adapt quickly, and build thriving digital communities. I leverage metrics and data analytics, education, support, services, and customer success to create and execute effective CX strategies that align with our clients' goals and needs. I also foster a culture of collaboration, empowerment, and excellence among my team and across the organization. I am proud to be part of Alkami Technology, a leading cloud-based digital banking solutions provider that is changing the way banking is done.

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