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My name is Wendy Lopez. Network Performance Advisor (NPA) I serve as the key point of contact and liaison between assigned strategic providers and various departments within WellCare. I partner with Sales, Quality, Operations, Finance, Health Services and other shared services departments. As an NPA I am responsible for providing white glove service. I assist in developing and executing growth strategies including building strong working relationships; building trust, maintaining high provider satisfaction and assisting on improving performance and member satisfaction.
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