IKEA

Fulfilment Operations Co-worker | IKEA
Ensure smooth order processing from pick to delivery, maintaining stock accuracy, meeting daily targets, and upholding IKEA’s quality and safety standards. Committed to efficiency, teamwork, and delivering an excellent customer experience.

Fulfillment Operations Co-Worker

Dedicated customer service professional with experience supporting a wide range of customers in a busy retail environment. Skilled in handling inquiries, resolving issues, and ensuring a positive shopping experience both in-store and online. Strong background in communication, problem-solving, and teamwork, with a focus on building trust and delivering excellent service.

Key responsibilities include:

Assisting customers with purchases, returns, and product information

Providing support across checkout, returns, and fulfillment departments

Ensuring smooth daily operations and high levels of customer satisfaction

Collaborating with colleagues to achieve team goals and improve processes

Passionate about creating a welcoming environment for customers and supporting colleagues to deliver the best possible service.

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