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Experienced and self-motivated ServiceNow Senior Engagement Manager who is passionate about delivering value-focused projects and driving digital transformation for organisations. With a strong background in project management and a deep understanding of ServiceNow's capabilities, I excel in managing end-to-end implementation and optimisation projects. With a track record of successfully leading cross-functional teams and building strong client relationships, I ensure that projects are delivered on time and within budget, maximising the business value from ServiceNow investments by focussing on tangible outcomes. I have a keen eye for detail and a focus on driving customer value. With excellent communication skills and a commitment to delivering exceptional results, I am dedicated to helping organisations harness the full potential of the ServiceNow platform. ServiceNow Applications Implemented: ITSM, ITOM, HRSD, CSM, GRC
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