William Kennedy's Linkedin Analytics

I am a Solutions Developer just off contract at eBay, where I leveraged machine learning and process mining to transform how teams use Jira. My role is not only technical, but also strategic, as I design and deliver solutions that align with business objectives and customer needs. I have spearheaded initiatives that use predictive analysis and machine learning to revolutionize business processes. I also have a strong background in global telecommunications and data centers, where I created customer-focused solutions for call centers, support agents, IVR, and call flow systems. I am passionate about applying my unique blend of technical expertise and transformative leadership to create value for businesses and customers. Let's connect!